Best Western at O'Hare - Driver

Aimbridge Hospitality; Rosemont (IL); Sur place; USD 21 000 - 28 000; Plein temps

Avantages offerts par ce poste

Daily Pay

Medical, Dental, Vision Coverage

Short-Term and Long-Term Disability

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Résumé du poste

Aimbridge Hospitality, LLC in Rosemont, IL seeks a friendly Van Driver to transport guests, assist with luggage, and uphold the hotel’s concierge standard. This role emphasizes stellar guest interactions and a polished appearance.

You’ll navigate routes, greet guests with a smile, help with check-ins, and stay composed under pressure while following safety policies. This is a full-time, on-site role with benefits after a waiting period, including Daily Pay and medical coverage.

Qualifications

• Greet guests and colleagues professionally; maintain uniform and grooming standards.
• Load/unload luggage and assist with check-ins/check-outs.
• Provide area information and escort guests to rooms.

Responsabilités

• Greet guests warmly and maintain professional appearance.
• Load/unload luggage and assist with check-in/out; deliver messages.
• Provide maps and directions; keep lobby areas clean and welcoming.
• Transport guests on scheduled runs and showcase hotel amenities.
• Support guest services and follow safety policies.

Connaissances

Guest service

Communication

Professional appearance

Attendance reliability

Route planning

Formation

High school diploma

Hotel experience preferred

Outils

GPS navigation

Description du poste

Join our team as Driver!

Hop aboard as our superstar Van Driver! Zip guests to their destinations, swoop in to help with luggage, keep the van shining, and sprinkle some concierge magic. Juggle routes like a pro, navigate with flair, and greet everyone with a smile - because every ride should feel like a VIP adventure!

Key Skills/Responsibilities

• Service Superstars: Greet guests and team members with warmth and professionalism, ensuring every interaction is memorable. Maintain a sharp appearance by following uniform and grooming standards, and commit to reliable attendance to support smooth hotel operations.
• Guest Assistance Experts: Load and unload luggage, assist with check-ins and check-outs, escort guests to rooms, open and close cab doors, and deliver messages, packages, or flowers as needed.
• Local Resource Guides: Stay updated on area attractions, events, and transportation options, provide maps and directions, and keep the lobby reader board and entrance area clean and welcoming.
• Driving Professionals: Keep the van clean inside and out, transport guests on scheduled runs, and showcase hotel rooms and amenities when requested.
• Team Players: Support guest services by answering the console, helping with room changes, and jumping in for other duties as needed. Always follow company policies and safety standards to maintain a safe, efficient environment.

Education & Experience

• High school diploma (or equivalent) preferred; hotel or related experience a plus.
• Valid state driver's license and acceptable driving record required; at least one year of driving experience.
• Strong communication, quick decision-making, and ability to stay composed under pressure.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay!
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information

Discover Chicago and the surrounding areas from our newly remodeled hotel, located near O'Hare International Airport, The Fashion Mart, Allstate Arena and the Stephens Convention Center! At our hotel, we're committed to providing the best guest service in the area. But what really sets us apart is our team. When you join us, you'll find a supportive and collaborative work environment where you'll feel like part of a family. We celebrate our successes every month with team-building activities and events that bring us closer together. So, if you're looking for a place where you can grow, succeed, and belong, come join us!