Bertera Subaru Hartford Parts Advisor $20-$25 hourly

Bertera Auto Group; Hartford (CT); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading company in the automotive industry is seeking a knowledgeable Parts Advisor to join their team in Hartford. The role involves managing parts inventory, assisting customers, and ensuring exceptional service. Ideal candidates will have strong communication skills and a passion for customer satisfaction.

Benefits

Employee discounts on parts and services

Health, dental, and retirement benefit options

Comprehensive training and opportunities for professional development

Qualifications

• Prior experience in an automotive parts department preferred.
• Strong knowledge of automotive parts, systems, and accessories.

Responsibilities

• Assist customers in identifying and locating automotive parts.
• Maintain organized inventory in the parts department.
• Collaborate with the service department for timely parts availability.

Skills

Communication

Customer Service

Organizational Skills

Education

High school diploma

Tools

Parts catalog software

Dealership management systems

Job description

Bertera Subaru Hartford Parts Advisor $20-$25 hourly

4 days ago Be among the first 25 applicants

Job Summary

Bertera Subaru Hartford is seeking a knowledgeable and customer-focused Parts Advisor to join our dynamic team. In this role, you will be responsible for providing exceptional service to both our service department and retail customers by efficiently managing parts inventory, processing orders, and assisting customers with their automotive parts needs. Your expertise in automotive parts and exceptional communication skills will play a vital role in ensuring customer satisfaction and supporting the overall operations of our dealership.

Job Title: Parts Advisor

Location: Bertera Subaru Hartford

Key Responsibilities:

• Assist customers in identifying and locating the correct automotive parts and accessories.
• Respond promptly to customer inquiries, providing expert recommendations based on vehicle specifications and requirements.
• Accurately process parts orders, including picking, packing, and shipping as necessary.
• Maintain organized inventory in the parts department, including receiving and stocking new parts, tracking inventory levels, and conducting regular audits.
• Collaborate with the service department to ensure timely availability of parts required for vehicle repairs and maintenance.
• Utilize computerized parts catalogs and dealership management systems to improve efficiency and accuracy.
• Build and maintain strong relationships with customers, providing exceptional service to foster loyalty and repeat business.
• Stay updated on new products, services, and industry trends to enhance knowledge and provide better customer service.
• Assist with merchandising and maintaining the parts display area to ensure a professional appearance.
• Perform other administrative tasks as needed, including invoicing and processing returns.

Qualifications:

• High school diploma or equivalent; additional automotive-related education or certification is a plus.
• Prior experience in an automotive parts department or related field is preferred.
• Strong knowledge of automotive parts, systems, and accessories.
• Excellent communication and customer service skills.
• Proficient in using computer systems, including parts catalog software and dealership management systems.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Strong organizational skills and the ability to manage multiple tasks simultaneously.
• Valid driver’s license and clean driving record.

What We Offer:

• Competitive compensation and performance-based incentives.
• Comprehensive training and opportunities for professional development.
• A supportive and collaborative work environment.
• Employee discounts on parts and services.
• Health, dental, and retirement benefit options.

How To Apply:

If you have a passion for the automotive industry and a knack for providing stellar customer service, we want to hear from you! Please submit your resume and a cover letter detailing your experience to [email address or application link].

Join Bertera Subaru Hartford and be a part of a team dedicated to excellence and customer satisfaction!