Bereavement Manager

Big Bend Hospice; Tallahassee (FL); On-site; USD 70,000 - 85,000; Full time

Job summary

The Bereavement Manager at Big Bend Hospice leads grief, loss, and bereavement services, educating and supporting families, staff, and the community. Responsibilities include supervision, counseling, education, program development, and administrative oversight of the bereavement program.

This role requires MSW in Social Work, with 3+ years in hospice or bereavement counseling and 2+ years in group facilitation; strong leadership and communication skills are essential.

Qualifications

• MSW in Social Work; LCSW preferred.
• A minimum of three years’ experience in hospice care or bereavement counseling.
• A minimum of two years’ experience in group facilitation.
• Strong leadership, communication, and organizational skills.

Responsibilities

• Oversee bereavement staff and volunteers; provide supervision and training.
• Develop, implement, facilitate, and evaluate bereavement support groups and community programs.
• Coordinates with interdisciplinary teams and participates in IDG meetings.
• Ensure documentation and records meet regulatory requirements.

Skills

Bereavement counseling

Staff supervision

Communication skills

Leadership

Grief education

Education

MSW in Social Work (LCSW preferred)

Tools

EMR systems

Microsoft Office

Job description

Job Details: Job Location: Tallahassee, FL 32308, Position Type: Full Time, Education Level: Graduate Degree, Salary Range: $70,000.00 - $85,000.00 Salary, Travel Percentage: Negligible, Job Shift: Any, Job Category: Clinical, BEREAVEMENT MANAGER

Job Summary:

The Bereavement Manager oversees Big Bend Hospice ((BB) grief, loss, and bereavement services designed to educate and support members of hospice families, hospice staff, and the community. Responsibilities include staff supervision and training, individual and group bereavement counseling with youth and/or adults, grief education for staff/community, program development, and administrative oversight for the bereavement program.

Supervisory Responsibilities:

• Provides supervision and support to bereavement team members. This includes monthly one-to-one supervision with individual team members and bereavement team meetings.
• Provides supervision and support to bereavement volunteers in coordination with the BBH Volunteer Department.

Duties/Responsibilities:

• Provides bereavement assessment screenings and bereavement interventions per Plan of Care on patients’ families not followed by other team members. *
• Assists Interdisciplinary teams with the identification of medium/high-risk situations and provides assessment and intervention(s) as needed. *
• Participates in Interdisciplinary Group (IDG) meetings as needed in the absence of other bereavement team members. *
• Assists in identifying anticipatory bereavement risk factors. *
• Helps develop, implement, facilitate, and evaluate bereavement support groups, events, and services for youth and adults. *
• Helps develop, implement, facilitate, and evaluate bereavement camps.
• Develops/Orders/Organizes materials and resources related to grief, loss, bereavement, and related issues.
• Maintains availability for consultation with staff regarding issues of grief, loss, and bereavement.
• Coordinates bereavement mailings to identified caregivers. *
• Promotes the continued development and utilization of bereavement literature, including an updated list of community bereavement resources and updated adult and children’s packets. *
• Provides crisis support as needed and as resources allow. *
• Develops, oversees, evaluates, and refines bereavement services, policies procedures and documentation in collaboration with the Director of Nursing and BBH Leadership. *
• Assists in researching funding opportunities and grant writing in collaboration with Big Bend Hospice Foundation and Big Bend Hospice leadership.
• Responds to bereavement needs and speaking requests that require evenings and weekends. *
• Coordinates with the Volunteer Manager and other Team Managers regarding the assignment and supervision of Bereavement Volunteers and Interns. *
• Provides supportive counseling to the community as resources allow and make appropriate referrals for ongoing counseling and support. *
• Provides consultation and education on grief, bereavement, and related topics. *
• Maintains and completes all required records, documentation, and reports in accordance with BBH and other regulating bodies.
• Attends BBH QAPI meetings and other administrative or clinical meetings as requested.
• Maintains professional licenses as applicable and participates in ongoing professional development. *
• Assists with various Bereavement or BBH services as needed or assigned. *

*Designates Essential Function of the position.

Required Skills/Abilities:

• Excellent verbal, non-verbal, and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Strong clinical skills related to working with bereaved individuals/groups.
• Creativity.
• Ability to effectively manage 1 or more staff members.
• Ability to work with bereaved across the life span.
• Suicide Risk Assessment skills.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.
• Ability to handle job related stress.
• Strong leadership skills.
• Proficient with Microsoft Office Suite or related software.
• Proficiency with or the ability to quickly learn the organization’s Electronic Medical System.
• Must possess current Florida Driver’s License and Auto Insurance.

Employee exemplifies the BIG BEND HOSPICE’S core values:

• We will demonstrate integrity in everything we do.
• We will hold ourselves accountable to the highest professional and ethical standards.
• We will demonstrate respect for each other and those we serve.
• We will be good stewards of our resources.
• We will continue to commit to excellence in our business practices and clinical expertise.
• We will strive for increased knowledge in all disciplines.
• We will continually explore innovations for fulfilling our mission and values.

Qualifications: Education and Experience:

• MSW in Social Work (LCSW preferred), Mental Health, Counseling, or related field.
• A minimum of three years’ experience in hospice care or bereavement counseling.
• A minimum of two years’ experience in group facilitation.

Physical Requirements:

• Standing: 50-75% of the shift
• Sitting: 50-75% of the shift
• Walking: 66-100% of the shift
• Lifting: 0-25 lbs. as needed
• Carrying: 0-25 lbs. as needed
• Pushing: 0-25 lbs. on wheels with assistance as needed
• Climbing: 1-5 flights of stairs as necessary
• Pulling: 0-25 lbs. on wheels with assistance as needed
• Bending: Proper bending as necessary to pick up things off the floor
• Squatting: As necessary while providing patient care
• Rotating: Shoulders as necessary
• Crawling: If necessary
• Kneeling: As necessary while providing patient care
• Reaching: Overhead while providing patient care
• Visual and hearing senses must be adequate to enter data in computers and mobile
• Utilize telephones and perform detailed paperwork.