Benefits Verification Specialist

Abacus Staffing; United States; Remote; USD 40,000 - 60,000; Full time

Job summary

A leading company is seeking a detail-oriented Benefits Verification Specialist for a fully remote contract role. This position requires verifying patient insurance coverage, maintaining accurate records, and communicating effectively with both patients and healthcare providers. Ideal candidates have a background in healthcare or customer service and possess strong problem-solving abilities.

Qualifications

• 2+ years of experience in benefits verification, healthcare, or customer service.
• Proficiency in Microsoft Office (Outlook, Word, Excel).
• Strong verbal and written communication skills.

Responsibilities

• Verify patient insurance coverage and document benefit details.
• Determine coverage levels, cost-sharing, and provider access options.
• Perform quality checks on completed work to ensure accuracy.

Skills

Communication

Attention to Detail

Critical Thinking

Problem Solving

Education

High school diploma or GED

Associate’s degree or relevant certification

Tools

Microsoft Office

Job description

Job Title: Benefits Verification Specialist (Remote, Contract Role)

Position Overview:
We are seeking a detail-oriented and reliable Benefits Verification Specialist for a fully remote, contract opportunity. In this role, you’ll be responsible for verifying patient-specific insurance coverage and documenting benefit details to support patient access to healthcare services. This is an excellent role for someone with strong communication skills and a background in healthcare, customer service, or administrative support.

Key Responsibilities:

• Verify patient insurance coverage by contacting payers and documenting benefit details

• Determine coverage levels, cost-sharing, and provider access options

• Identify restrictions or additional steps required to expedite patient access

• Enter and maintain accurate records of benefit information

• Assist with prior authorizations or claims appeals, as needed

• Triage cases missing information to appropriate team members

• Perform quality checks on completed work to ensure accuracy

• Communicate trends or delays in reimbursement processes to management

Qualifications:

• High school diploma or GED required; associate’s degree or relevant certification a plus

• 2+ years of experience in benefits verification, healthcare, insurance, administrative support, or customer service (education may substitute for experience)

• Strong verbal and written communication skills

• Proficiency in Microsoft Office (Outlook, Word, Excel)

• Excellent attention to detail, critical thinking, and problem-solving abilities

• Ability to work independently in a fast-paced, remote environment

• Experience with healthcare payers or insurance systems is preferred
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