Benefits & Total Rewards Manager

Three Oaks Hospice, Inc.; Dallas (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Three Oaks Hospice, Inc. seeks a Benefits and Total Rewards Manager to lead the administration of employee benefits and compensation programs across the network. You will drive improvements to retention, internal equity, market competitiveness, and efficient resource use.

Responsibilities include open enrollment, vendor management, ADP Workfo rce Now coordination, budgeting, and delivering clear communications and training for employees and managers.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, Finance, or a related field
• 4-6 years of progressive experience in employee benefits, compensation or total rewards
• Experience owning benefits programs, annual enrollments, or related initiatives
• Strong project management, vendor management, communication and problem-solving skills

Responsibilities

• Lead benefits management, compensation and total rewards programs across the organization
• Oversee annual open enrollment, including planning, communications, education sessions and reconciliation
• Manage relationships with brokers, carriers, retirement plan providers and third-party administrators
• Coordinate annual compensation reviews, merit increases, budgeting and implementation
• Develop communications that explain the value of total rewards and ensure internal equity

Job description

Come join our team at Three Oaks Hospice and our sister companiesAgape Hospice Care Sage Hospice Primary and Palliative Care Elevation Hospice of Colorado Elevation Hospice and Primary and Palliative Care of Utah We are growing and looking for compassionate professionals who want to make a meaningful impact while building a rewarding career in hospice and palliative care Together we share a unified mission to deliver best in class care to patients and families While each organization maintains its own identity and local culture we operate as one connected networkusing shared systems and support to create a smooth consistent and candidate friendly hiring experience

Why Work for Us

We are committed to being an employer of choice offering a supportive culture centered on patient care clinical excellence and employee success If youre looking for purpose stability and growth this is the place to be Join our team

Position Summary

The Benefits and Total Rewards Manager leads the administration evaluation and ongoing improvement of the companys employee benefits and compensation programs This role develops recommendations that support employee retention internal equity market competitiveness and responsible management of company resources

Essential Duties

Benefits Management

• Manage employee benefit programs including medical dental vision life insurance disability retirement flexible spending accounts health savings accounts and voluntary benefits as applicable
• Lead annual open enrollment including planning system preparation employee communications education sessions and enrollment reconciliation
• Oversee enrollment qualifying life events eligibility changes and benefit termination processes
• Manage relationships with benefits brokers carriers retirement plan providers and third party administrators; monitor service quality and resolve escalated issues
• Evaluate benefit offerings utilization employee feedback and costs; recommend improvements to plan design and employee contributions
• Lead renewal analysis and vendor negotiations in partnership with HR leadership and Finance
• Oversee benefit invoice reconciliation and coordinate resolution of eligibility billing and deduction discrepancies
• Partner with HR on benefit continuation during leaves of absence and transitions involving disability benefits or return to work
• Support retirement plan administration audits and required testing in coordination with plan providers and designated company representatives

Compensation and Total Rewards

• Develop and maintain salary ranges pay grades and compensation guidelines
• Conduct market benchmarking and internal equity analysis; recommend adjustments based on findings and business needs
• Partner with HR and department leaders to evaluate positions and support consistent job titles levels and compensation decisions
• Coordinate annual compensation review and merit increase processes including budgeting analysis approval tracking and implementation
• Assess bonus incentive and recognition programs and recommend changes aligned with company objectives
• Review proposed offers promotions and pay adjustments for alignment with approved compensation guidelines
• Develop employee communications that explain the value of the companys total rewards package
• Monitor compensation and benefits trends relevant to the companys workforce and industry

Systems Payroll Coordination and Compliance

• Partner with Payroll to ensure benefit deductions employer contributions and approved compensation changes are accurately reflected in ADP Workforce Now
• Oversee the accuracy of benefits data carrier feeds and related HRIS processes; coordinate testing when plans or system configurations change
• Establish recurring audits to identify enrollment eligibility deduction and contribution discrepancies
• Coordinate applicable benefits reporting notices disclosures and filings with vendors advisors and internal stakeholders
• Maintain procedures documentation and controls that support applicable benefits and compensation requirements
• Protect confidential employee information and maintain appropriate access to sensitive benefits and compensation data

Program Leadership and Employee Support

• Prepare benefits and compensation budgets forecasts and reports in partnership with Finance
• Present program performance cost trends risks and recommendations to leadership
• Develop clear procedures and training materials for employees managers and HR partners
• Serve as the escalation point for complex benefits questions and coordinate timely resolution
• Lead process improvements that strengthen accuracy efficiency and the employee experience
• Perform other related duties as assigned

Required Qualifications

Bachelors degree in Human Resources Business Administration Finance or a related field or an equivalent combination of education and relevant experience4 6 years of progressive experience in employee benefits compensation or total rewardsDemonstrated experience owning benefits programs annual enrollment renewals or other significant program initiativesWorking knowledge of employee benefits administration and applicable requirements including ERISA COBRA ACA HIPAA and Section 125Experience with compensation benchmarking salary ranges and internal equity analysisAbility to interpret plan documents explain complex information clearly and exercise sound judgmentStrong project management vendor management communication and problem solving skills

Preferred Qualifications

Experience with ADP Workforce NowExperience supporting a multi state healthcare home health hospice or similarly distributed workforceExperience with retirement plan administration and benefits auditsExperience building or improving compensation structures and total rewards programs