Benefits Supervisor

Mesa-Public-Schools---A; Mesa (AZ); On-site; USD 67,000 - 91,000; Full time

Benefits offered by this job

Vacation

Sick leave

Holidays

Arizona State Retirement System match

Health and life insurance

Job summary

Mesa Public Schools is seeking a Benefits Supervisor to manage daily benefits administration and related services. The role collaborates with employees, administrators, vendors, and other departments to ensure accurate and effective benefits administration and service delivery.

The supervisor provides leadership to the Benefits team, ensuring proactive communication, initiative, and compliance with applicable laws and district procedures. Strong HR knowledge and vendor coordination are essential.

Qualifications

• Associates degree required.
• Two years of professional experience in human resources, employee benefits, or related field.
• Demonstrated work experience using technology, digital tools, and software applications.

Responsibilities

• Oversees day-to-day administration of employee benefits programs.
• Leads benefits accommodations processes and records management.
• Manages open enrollment, eligibility verification, and plan-year elections.
• Ensures compliance with federal/state benefit reporting and deadlines.
• Maintains relationships with benefit providers, consultants, and vendors.
• Proactively identifies opportunities for process improvements in Benefits operations.

Skills

Communication

Leadership

Project management

Interpersonal relations

Confidentiality

FMLA/ADA knowledge

Customer service

Analytical thinking

Problem solving

Tech savviness

Education

Associate degree

Bachelor’s degree in Business Administration, Human Resources, or related field

Tools

HRIS/Benefits IT systems

Google Workspace

Microsoft 365

Job description

Benefits Supervisor

Mesa USD 4 Employee Benefits - Mesa, Arizona Open in Google Maps

Job Details

Job ID: 5940272 Application Deadline: Oct 09, 2026 11:59 PM (Mountain Standard Time) Posted: Sep 25, 2026 6:00 AM (UTC)

Starting Date: To Be Determined

Job Description

• Forbes named Mesa Public Schools in their list of Best Employers in Arizona for multiple years.
• East Valley Tribune names Mesa Public Schools as Best Place to Work in East Valley for multiple years.

Employment Type:

Full-time

Base Salary:

$78,795.00

Class/Calendar:

D72,12 months

Benefits:

Vacation, sick leave, holidays,retirement matched through the Arizona State Retirement System, health, and life insurance

Performance Pay:

Available annually

New Hire Experience:

1% of the base rate granted for each year of verified like experience (within ten years) beyond the requirement, up to aten-year maximum

New Hire Education:

1% of the base rate awarded for an AA or higher degree if not required for the position

Job Summary:

The Benefits Supervisor is responsible for the day-to-day administration and continuous improvement of the district’s employee benefits programs and related services. This position works collaboratively with employees, administrators, vendors, and other departments to ensure responsive, accurate, and effective administration of benefits and related services. The Benefits Supervisor also provides direct supervision, guidance, and support to assigned Benefits team members.

The Benefits Supervisor is expected to demonstrate exceptional communication skills, exercise initiative, anticipate needs, and communicate proactively with employees, leadership, team members, and external partners.

Key Responsibilities:

• Oversees the administration and day-to-day operations of the district’s employee benefits programs, ensuring services are delivered accurately, efficiently, and in accordance with applicable requirements.
• Leads the administration of employee accommodations, including coordinating the interactive process, reviewing documentation, communicating with employees and supervisors, maintaining appropriate records, and ensuring timely and consistent administration in accordance with applicable laws, regulations, and district procedures.
• Ensures the effective administration of the district’s workers’ compensation program, including managing return-to-work processes, collaborating with employees, supervisors, and third-party administrators, addressing workers’ compensation matters, and ensuring timely communication and compliance with applicable laws, regulations, and district procedures.
• Serves as a resource to employees, supervisors, and administrators regarding benefit programs, accommodation processes, policies, procedures, and related requirements.
• Coordinate the Request for Proposal (RFP) and contract management processes for employee benefit programs and services, including vendor selection, implementation, performance, compliance, and renewals.
• Assists on the oversight of FMLA and other employee leave benefits, open enrollment, …
• Oversees the reconciliation of benefit enrollment, eligibility, payroll deduction, carrier, and vendor data to ensure accuracy and consistency across systems.
• Coordinates and oversees the annual open enrollment process, including system preparation, employee communications, enrollment changes, eligibility verification, and implementation of plan-year elections.
• Ensures benefit deductions, enrollment changes, and eligibility updates are processed accurately and timely; promptly identifies and resolves discrepancies with Payroll, Human Resources, employees, and benefit providers.
• Ensures compliance with applicable federal and state benefit-related reporting, notice, filing, and disclosure requirements, including completion within established deadlines.
• Conducts audits and data analysis related to benefit participation, costs, deductions, enrollment, and utilization to identify trends, inconsistencies, and opportunities for improvement.
• Establishes and monitors procedures and internal controls that support accurate benefit administration, regulatory compliance, timely processing, and reliable data.
• Establishes and maintains effective working relationships with benefit providers, consultants, brokers, third-party administrators, and other external partners.
• Oversees and advances the district’s employee wellness program, including the development, coordination, communication, evaluation, and continuous improvement of wellness initiatives designed to support district employees.
• Supervises, develops, and supports the Benefits team members while promoting accountability, collaboration, responsive customer service, and effective communication with employees, administrators, vendors, and other stakeholders.
• Provides day-to-day leadership to the Benefits team, assists with prioritizing workload, resolves escalated issues, and ensures employees receive timely and consistent service.
• Serves as a liaison between benefits vendors and district departments, ensuring clear, accurate, and timely communication regarding benefits and accommodation programs, systems, changes, and issue resolution.
• Monitors benefits systems and processes; coordinates testing, data uploads and downloads, and other activities necessary to maintain accurate employee and benefits information.
• Reviews benefits-related invoices, billing, eligibility information, and other records to ensure accuracy and appropriate processing.
• Participates in and provides support to district benefits committees, trusts, advisory groups, and other committees as assigned.
• Takes initiative to identify opportunities for continuous improvement within Benefits operations and recommends and implement improvements to processes, procedures, systems, communication, service delivery, and the employee experience.
• Analyzes processes, trends, employee feedback, vendor performance, and available data to identify opportunities to improve efficiency, effectiveness, compliance, and customer service.
• Develops and maintains procedures, resources, communications, and other materials necessary for the consistent administration of employee benefits, accommodations, and wellness programs.
• Maintains current knowledge of applicable federal and state laws, regulations, and requirements affecting employee benefits and workplace accommodations, and assists with implementing changes necessary to maintain compliance.
• Works collaboratively with Human Resources leadership and other district departments to address complex employee matters and accomplish departmental and district objectives.
• Demonstrates initiative, sound judgment, effective problem-solving, attention to detail, and a commitment to providing exceptional service to district employees.
• Assists with other assigned duties as appropriate to the area of assignment and Mesa Public Schools

Required Qualifications:

• Associates degree
• Demonstrated work experience using technology, digital tools, and software applications
• Two years of professional experience in human resources, employee benefits, or related field

PreferredQualifications:

• Bachelor’s degree in Business Administration, Human Resources, or a related field
• Supervisory or team leadership experience
• Experience in a public education

Skills & Competencies:

• Models the attributes and skills of the MPS Portrait of a Graduate
• Demonstrates commitment to the MPS Promise that every student is known by name, served by strength and need, and graduates ready for college, career and community
• Engaging and fostering positive and productive relationships with various stakeholders
• Leveraging technology to ensure efficiency, accuracy, and department effectiveness.
• Technology includes Human Resources and/or Benefits Information Systems, Google and/or Microsoft Suites
• Ability to take initiative, anticipate needs, and work independently.
• Cultivating a culture of continuous improvement and the ability to identify and implement process improvements.
• Having effective skills in interpersonal relationships, communication, project-management, decision making and problem solving.
• Stringently maintains confidentiality.
• Knowledge of FMLA, ADA, and Workers Compensation
• Experience leading, coaching, and evaluating employees; managing performance and workload; and promoting accountability, collaboration, and professionalism.
• Effective planning and organizational ability.
• Leading a commitment to responsive, employee-centered customer service.
• Understanding federal/state laws, Governing Board policies and regulations, and working condition agreements.
• Knowledge of employee benefit programs, contracts, and Request for Proposal (RFP) processes.
• Knowledge of the Americans with Disabilities Act (ADA), workplace accommodation requirements, and the interactive accommodation process.

Work Environment & Physical Requirements:

• Primarily office-based with standard office equipment.
• Travels to various district sites and external meetings.
• Potential exposure to moderate noise levels typical of office environments.
• Ability to remain seated for extended periods.
• Frequent use of hands for typing and handling documents.
• Occasional standing, walking, bending, and reaching.
• Capability to lift and carry items up to 10 pounds regularly and up to 25 pounds occasionally.
• Visual acuity for reading and computer work.

Equal Opportunity Employer Statement:

Mesa Public Schools is an equal opportunity employer and complies with all applicable federal, state, and local laws regarding equal employment opportunity and anti-discrimination. The District strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law.

Applicants and employees may contact Human Resources to request reasonable accommodations needed to perform the essential functions of this position.

Position Type: Full-Time

Salary: $78,795 Per Year

Administration > Human Resources

Job Requirements

• At least 2 year(s) of relevant experience preferred.
• Associate degree preferred.
• Citizenship, residency or work visa required