Benefits Strategy & Analytics Analyst

Jobtailor; Denver (CO); On-site; USD 65,000 - 95,000; Full time

Job summary

Jobtailor is seeking an experienced Benefits Support professional to assist Team Leads with daily service issues and ad hoc requests. You will identify efficiency improvements, coordinate renewal processes, and draft client communications for benefit programs.

The role involves supporting open enrollment activities, reviewing plan documents for accuracy, and delivering compliance updates to clients while maintaining confidentiality and strong analytical skills.

Qualifications

• 2-3+ years’ experience with a thorough understanding and knowledge of employee benefits
• Bachelor’s Degree in related industry preferred and/or equivalent experience
• Basic knowledge of compliance and regulations in the benefits arena
• Proficient with MS Office Suite
• Microsoft Excel – Strong to expert level skills
• Strong analytical and critical thinking ability
• Ability to maintain a high level of confidentiality

Responsibilities

• Support Team Leads/Benefits Consultants with daily service issues/functions and frequent ad hoc requests, escalating issues as needed.
• Identify, plan, and develop methods and procedures to obtain greater efficiency and effectiveness of benefit programs.
• Request and manage benefit renewal delivery and confirmation process.
• Draft benefit marketing, manage process and deliver results to Benefit Consultant.
• Create, review and edit employee benefit guides, presentations and other client communications as requested.
• Support client in open enrollment preparation and execution.
• Review plan documents (SBCs, SPDs, Certs, etc.) and ensure accuracy of content.
• Provide compliance updates/notices to clients and address questions/requests.
• Manage internal client audit process.
• Maintain client records in database.
• Participate in market meetings, seminars and training programs as directed.
• Perform miscellaneous duties and projects, including building presentations, participating in client functions and meetings, performing demographic analysis, claims reviews, and other projects on prospective clients to assist the Sales team in pursuit of prospect.

Job description

Jobtailor is seeking an experienced Benefits Support professional to assist Team Leads with daily service issues and ad hoc requests. You will identify efficiency improvements, coordinate renewal processes, and draft client communications for benefit programs.

The role involves supporting open enrollment activities, reviewing plan documents for accuracy, and delivering compliance updates to clients while maintaining confidentiality and strong analytical skills.