Benefits Specialist Trainer

Associates Systems LLC; Nashville (TN); On-site; USD 73,873 - 105,214; Full time

Job summary

Associates Systems LLC is seeking a Surge (Processing) Support Supervisor based in Nashville, Tennessee. This on-site role offers a competitive rate of $65/hr and requires previous experience with state governmental agencies and eligibility systems.

The ideal candidate will need excellent interpersonal skills, flexibility, and the ability to handle pressure. Responsibilities include data evaluation, benefit computation, and managing applicant information.

Qualifications

• Experience with Medicaid, SNAP, or TANF programs is a plus.
• Field support and/or training experience are highly valued.
• Ability to operate in a remote/work-from-home setting.

Responsibilities

• Evaluate data from various electronic and other sources.
• Compute benefits based on eligibility determination.
• Use fact-finding techniques to assess information.
• Read and explain detailed regulations and policies.
• Manage time efficiently by establishing priorities.

Skills

Previous experience working with state governmental agencies as an eligibility specialist

Previous technology adoption project experience

Strong interpersonal awareness

Ability to maintain resolve under pressure

Exceptional interpersonal skills & professionalism

Flexibility

Job description

ROLE: Surge (Processing) Support Supervisor 9 hour work days/180 DCAP

This position is on-site in Tennessee, with a rate of $65.hr. The client is looking for locals and will pay for local travel (Expense).

Desired Skills:

• Previous experience working with state governmental agencies as an eligibility specialist
• Previous technology adoption project experience in integrated eligibility systems, preferably with Medicaid, SNAP or, TANF programs
• Previous field support and/or training experience
• Strong interpersonal awareness
• Ability to maintain resolve under pressure
• Ability to operate in a remote/work-from-home setting
• Exceptional interpersonal skills & professionalism
• Humility & grit
• Flexibility Key

Responsibilities:

• Evaluate data from various electronic and other sources to enter information into a computer-based eligibility system.
• Compute benefits based on eligibility determination.
• Use fact-finding techniques to obtain, relate and evaluate information provided by applicants.
• Read, understand, apply, and explain detailed regulations and policies.
• Perform basic arithmetic functions.
• Manage time efficiently by establishing priorities in accordance with importance of deadlines.