Benefits Specialist

1--800-Contact; Draper (UT); Hybrid; USD 60,000 - 85,000; Full time

Benefits offered by this job

Free eye exams

Lenses discounts

401(k) match

Flexible PTO

In-house restaurant discounts

Snacks and drinks

Onsite gym

Job summary

SeekWell is hiring a benefits administrator to support and improve our benefits programs. You will manage enrollment, eligibility, and open enrollment, working with ADP and other stakeholders to ensure accurate administration and exceptional associate service.

You will partner with HR and Communications to promote benefits, analyze utilization, and implement process improvements, while maintaining compliance and data integrity in a hybrid Utah-based role.

Qualifications

• 3+ years of experience in benefits administration.
• Experience with health insurance, retirement plans, and leave administration.
• Experience using HRIS systems (ADP) and benefits software.
• Strong analytical, organizational and problem-solving skills.
• Ability to handle confidential information with accuracy.
• Willingness to work 3–4 days per week onsite in a hybrid model.

Responsibilities

• Administer employee benefits programs including medical, dental, vision, life, disability, FSA/HSA, voluntary benefits, and 401(k).
• Manage benefits enrollment, life events, status changes, terminations, and eligibility through ADP.
• Support annual open enrollment and benefits communications.
• Deliver customer service and act as a trusted benefits resource for associates and leaders.
• Partner with Communications to promote benefits and raise awareness.
• Analyze benefits data and trends to identify issues and improvements.
• Conduct audits, reconciliations, and compliance activities for accurate administration.
• Coordinate with vendors, Payroll, HR, and other stakeholders on benefits issues.
• Identify opportunities to streamline processes and improve efficiency.
• Monitor ACA eligibility and complete compliance initiatives and reporting.

Skills

Benefits administration

ADP HRIS

Data analysis

Microsoft Excel

Confidentiality

Communication

Tools

ADP

Benefits software

Job description

SeekWell is the parent company of 1-800 Contacts, Luna, and The Framery. Our goal is to make it simpler, easier, and more accessible for people to get the vision care they need. We maintain the legendary, award-winning culture 1-800 Contacts started almost 30 years ago and continue to develop innovative, pioneering products and businesses that make consumers cheer. We’re owned by KKR – one of the world’s largest and most successful private equity investment companies. We’ve built an excellent company and changed an industry by putting the customer first, always. The best is yet to come!

Why you want this job

Join a team dedicated to supporting the health, financial well-being, and overall associates experience. You will play a key role in administering and improving our benefits programs, you'll help ensure our benefits programs run smoothly while partnering across the business to improve processes, educate associates, and enhance how associates engage with their benefits.

What you’ll do

• Administer employee benefits programs, including medical, dental, vision, life insurance, disability, FSA/HSA, voluntary benefits, and 401(k) retirement plans.
• Manage benefits enrollment, qualifying life events, status changes, terminations, and eligibility administration throughADP.
• Support annual open enrollment, associate education, andbenefitscommunications.
• Serve as a trusted resource for associates and leaders, delivering exceptional customer service andbenefitssupport.
• Partner with the Communications team to promote benefits programs and increase associate awareness and understanding.
• Analyze benefits data,utilizationtrends, and associate feedback toidentifyissues and recommend improvements.
• Conduct audits, reconciliations, and compliance activities to ensureaccuratebenefitsadministration.
• Partner with vendors, Payroll, HR, and other stakeholders to resolve benefits-related issues.
• Identifyopportunities to streamline processes, improve efficiency, and enhance the associate experience.
• Monitor ACA eligibility requirements andcompletebenefitscompliance initiatives, reporting, and documentation.

What you'll need

• 3+years of experience in benefits administration
• Direct experience with employee benefits programs, including health insurance, retirement plans, leave administration, and voluntary benefits.
• Direct experience using HRIS systems(ADP), benefits administration software, and Microsoft Excel.
• Strong analytical, organizational, and problem-solving skills.
• Ability to manage confidential information with accuracy andattention to detail.
• Willingness and ability to work 3–4 days per week onsite as part of our hybrid work model.

Why we will love you

• You'repassionate about helping associates understand and maximize their benefits.
• You deliver exceptional customer service and build strong relationships.
• You proactively identify opportunities to simplify processes and improve the associate experience.
• You'recomfortable analyzing data,identifyingtrends, and making recommendations.
• You communicate complex information in a clear and engaging way.
• You thrive in a collaborative environment and enjoy partnering across teams.
• Free eye exams for your entire family
• Deep discounts on lenses, glasses, and other services
• 401(k) match
• Flexible PTO
• In-house restaurant with highly discounted meals (Steak dinner under $6)
• Free snacks, ice cream, and drinks every day
• Full onsite gym

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.