Benefits Specialist

Metropolis Technologies; Chicago (IL); On-site; USD 33,062 - 39,950; Full time

Benefits offered by this job

Healthcare benefits

401(k) plan

Stock options

Bonus plans

Job summary

Metropolis Technologies is looking for a Benefits Specialist in Chicago, Illinois. In this role, you will support day-to-day benefits and leave of absence needs, including compliance with leave administration processes and managing employee benefits enrollment. The ideal candidate should be proficient in Microsoft Suite, have strong customer-service skills, and be able to manage sensitive information. The position offers compensation between $24.00 to $29.00 per hour, with additional benefits such as healthcare coverage and a 401(k) plan.

Qualifications

• Proficiency using Microsoft Suite (e.g., Excel, Word) and Google Workspace (e.g., Gmail, Docs).
• Familiarity with HRIS systems and reporting systems preferred.
• Strong attention to detail and customer-service skills in a fast-paced environment.

Responsibilities

• Assist with leave administration processes and verify employee documentation.
• Administer benefits processes including timely processing of enrollments and terminations.
• Manage benefits and leave inboxes, providing prompt responses.

Skills

Proficiency in Microsoft Suite

Familiarity with HRIS systems

Strong attention to detail

Customer-service skills

Ability to multitask

Job description

Who We Are

The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort, and belonging everywhere you go. From transforming parking into a seamless drive‑in, drive‑out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn’t coming; it’s here, and we need builders, innovators, and problem solvers to help us create it.

Who You Are

Metropolis is seeking a Benefits Specialist to support day‑to‑day benefits and leave of absence. This includes employee support on health and welfare benefits enrollment and leave process. This role requires training across benefits and leave functions to ensure accurate administration, thorough documentation, and consistent system alignment.

What You’ll Do

• Assist with leave administration processes, including preparing and submitting standard leave documents.
• Comply with and evaluate eligibility for various leave types, including ADA, FMLA, State, and Company Leaves.
• Administer benefits processes, including timely processing of enrollments, changes, and terminations, and preparing or submitting required documents.
• Verify employee documentation for benefits and leaves.
• Manage benefits and leave inboxes, providing prompt and professional responses.
• Reconcile vendor reports and contribution files to ensure data accuracy.
• Maintain alignment and updates across all HRIS, vendor, and tracking systems for benefit and leave transactions.
• Support the implementation of new processes and continuous improvement initiatives.
• Generate and audit reports to validate employee data and benefit deductions.

What We’re Looking For

• Proficiency using Microsoft Suite (e.g., Excel, Word) and Google Workspace (e.g., Gmail, Docs).
• Familiarity with HRIS systems and reporting systems preferred.
• Ability to maintain confidential and sensitive information in a professional manner.
• Strong attention to detail and customer‑service skills in a fast‑paced, high‑volume environment.
• Ability to multitask and prioritize daily, weekly, and monthly tasks.

4 Days in Office

Metropolis values in‑person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to an office‑first model, which requires employees to be on‑site at least four days a week, fostering organic interactions that spark creativity and connection.

Compensation

The anticipated base pay for this position is $24.00 to $29.00 USD hourly. Total compensation may also include healthcare benefits, a 401(k) plan, short‑term and long‑term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans, and more, depending on qualifications, experience, skills, education, and location.

Legal & EEO Statements

Metropolis may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. Metropolis retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If hired, your data may become part of your employee records. Metropolis Technologies is an equal‑opportunity employer. We make all hiring decisions based on merit, qualifications, and business needs, without regard to race, color, religion, sex (including gender identity, sexual orientation, or pregnancy), national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.