Benefits Specialist

Sonic Automotive; Charlotte (NC); On-site; USD 50,000 - 57,000; Full time

Job summary

A leading automotive retailer located in Charlotte, NC is seeking a Benefits Specialist to oversee operational support for benefit programs. The role involves data analysis, payroll validation, and communication with employees regarding benefits. The ideal candidate should possess 1-3 years of benefits experience, strong communication skills, and advanced Excel proficiency. This position offers a competitive salary range of $50,000 – $57,000 plus a quarterly bonus.

Qualifications

• 1 to 3 years of benefits experience required.
• Ability to work through complex issues and demonstrate excellent follow-through skills.
• Proactive mindset with a commitment to delivering accurate and timely results.

Responsibilities

• Provide exceptional customer service support to teammates and HR managers.
• Research data issues and participant escalations.
• Analyze and verify vendor data files.

Skills

Strong written and verbal communication skills

Problem-solving abilities

Financial analysis abilities

Advanced knowledge of Microsoft Office

Advanced Excel skills

Knowledge of health and welfare program principles

Education

Bachelor’s degree in business, math, economics, or related field

Tools

HRIS systems

Job description

Benefits Specialist in Charlotte, NC at Sonic Automotive

Location: 4401 Colwick Road
Charlotte, NC 28211

Job Type: Other

Experience: Associate

About

Incorporated in 1997, Sonic Automotive, Inc. is one of the largest automotiveretailers in the United States. We have two operating segments, consisting of franchised dealerships that represent over 25 different new vehicle brands, and EchoParkAutomotive, which offers a unique car buying experience in the 1-4 year-old pre-owned vehicle market.

Job Description

The Benefits Specialist is responsible for the day‑to‑day operational and data support aspects of benefit programs, including program and data analysis, payroll file validation and transmission, employee transaction validation, and teammate communications. Areas of responsibility include the full range of health and welfare plans. Salary Range: $50,000 – $57,000 + 7.5% quarterly bonus.

Responsibilities

• Provide exceptional customer service support to teammates and HR managers regarding benefit inquiries and issues.
• Research data issues and participant escalations; collaborate with vendors to track and resolve issues effectively.
• Analyze and verify vendor data files; identify and resolve discrepancies promptly and in a timely fashion.
• Track and manage employee transactions, including transfers, rehires, and terminations.
• Process Health Savings Account contributions and fundings after each payroll, including reconciliation and audit documentation. Track and resolve contribution discrepancies.
• Process voluntary insurance deductions after each payroll.
• Assist in running routine eligibility, dependent verification audits and life event audits.
• Audit employee benefit data for accuracy and compliance.
• Audit payroll deductions for accuracy and resolve discrepancies.
• Life Waiver of Premium tracking, auditing and responding to waiver of premium email requests.
• Efficiently execute and prioritize daily time‑sensitive tasks and requests in addition to maintaining ongoing projects and processes in a timely and proficient manner.
• Assist in developing employee benefit communication materials for open enrollment, testing the enrollment platform, regulatory reporting, and additional analysis as needed.

Job Qualifications / Requirements

• 1 to 3 years of benefits experience required.
• Strong written and verbal communication skills, problem-solving, and financial analysis abilities.
• Advanced knowledge of Microsoft Office, with advanced Excel skills, including the ability to manipulate and reconcile large data sets and identify trends; familiarity with HRIS systems and various reporting tools.
• Bachelor’s degree in business, math, economics, or related field preferred.
• Working knowledge of health and welfare program principles and associated legal requirements (ERISA, COBRA, HIPAA, etc.).

Additional Desired Skills and Attributes

• Ability to work through complex issues, resolve problems, demonstrate excellent follow‑through skills and take ownership until completion.
• Strong time management and organizational skills with a strong attentiveness to details.
• Strong analytical skills and ability to manage multiple and competing priorities while maintaining accuracy.
• Ability to manage deadlines, prioritize tasks, and structure work independently.
• Demonstrated ability to work both independently and collaboratively within a team environment.
• Proactive mindset with a commitment to delivering accurate and timely results.

All your information will be kept confidential according to EEO guidelines.