Benefits Program Worker I

Chesapeake, Inc.; Chesapeake (VA); On-site; USD 38,000 - 52,000; Full time

Job summary

Chesapeake, Inc. is seeking a candidate to fulfill a role requiring a high school diploma or GED and related training, plus two years of paraprofessional or clerical experience with public contact.

Preferred qualifications include eligibility determinations for government assistance programs, familiarity with SNAP and Medicaid policy, completion of Phase Policy Training for TANF, Medicaid and SNAP benefits, and willingness to work emergency operations shifts when needed; transcripts may be

Qualifications

• High school diploma or GED/HSE with related training.
• Two years of related paraprofessional/clerical experience including public contact.
• Experience with interviewing, information gathering and data analysis.

Skills

Public contact

Interviewing

Information gathering

Data analysis

Education

High school diploma or GED/HSE

Job description

VOCATIONAL / EDUCATIONAL REQUIREMENT :

Requires high school diploma or GED / HSE supplemented with any additional benefit program related training.

Required Qualifications

VOCATIONAL / EDUCATIONAL REQUIREMENT :

Requires high school diploma or GED / HSE supplemented with any additional benefit program related training.

Experience Requirement

In addition to satisfying the vocational/education standards, this class requires a minimum of two years of related experience in a paraprofessional, clerical, or similar capacity including public contact, interviewing, information gathering and the analysis of data.

Special Requirement

Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties.

Preferred Qualifications

• A minimum of two years of related experience in eligibility determination for government assistance programs administered by the Virginia Department of Social Services.
• Policy and procedures are important factors in determining eligibility; therefore, familiarization with SNAP and Medicaid policy is recommended.
• Completion with Phase Policy Training for TANF , Medicaid, and SNAP benefits. (Transcripts will be requested to verify this information)