Benefits Practice Lead, South Florida

Aon plc; Florida; On-site; USD 155,000 - 300,000; Full time

Benefits offered by this job

PTO & paid holidays

401(k) with match

Exclusive discount programs

Health & wellness programs

Job summary

NFP is seeking a Market Leader to oversee the employee benefits consulting practice in a geographic market. The role focuses on driving top-line revenue growth, client retention, team development, and executive-level client relationships.

You will align resources, coach leaders, and partner with Growth and Sales to expand offerings and cross-sell opportunities. The position emphasizes leadership across revenue generation, operations, and culture, with a strong PeopleFirst ethos and a competitive

Responsibilities

• Manages the business to achieve performance outcomes – strong client retention and top line revenue growth.
• Monitors market trends and reviews services to keep pace with market expectations.
• Applies NFP resources and subject matter experts to support the client’s scope of services.
• Acts as escalation point for challenging client situations and serves as executive sponsor, leading house account relationships.
• Partners with Growth and Sales Leaders for business planning and metrics, including cross sell and upsell opportunities.
• Looks for opportunities for NFP to participate in local marketing & networking events and participates as senior leader.
• Participates in new client acquisition and other business activities to drive growth.
• Oversees Managing Consultants providing mentorship, overall guidance and adherence to NFP policies, procedures and service scopes.
• Leads by example and promotes a culture of collaboration, trust and transparency.
• Develops team member growth, development and career advancement opportunities.
• Participates in compensation and employee bonus allocation.
• Participates in local internal cultural initiatives and external community service.
• Recruits top talent and assists in hiring decisions.
• Communicates regularly and optimally with team members and with senior leadership, sharing meaningful updates and addressing problems in a timely manner.
• Collaborates with shared services team on client deliverables, timelines and innovation.
• Collaborates with regional and national benefits leadership to share ideas, present opportunities and promote procedures.
• Collaborates with business line leaders to drive and support key regional and national initiatives; holds team accountable.
• Leads in the utilization of NFP standards and shares local advancements across the region and nationally.
• Works with other regional practice leaders to create and promote consistent business practices and processes.
• Provides feedback on team performance and staffing needs.
• Monitors new business pipeline to assist with team assignments and other prospecting efforts. Assists in closing new business as needed.

Job description

Posting Description

Who We Are:

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has also earned the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.

Summary: The Market Leader is responsible for the employee benefits consulting practice in a geographic market, supervising all aspects of the business segment with ultimate responsibility for its performance. The Market Leader develops the team, the business operations and the client experience to drive top line revenue growth and achieve financial outcomes.

Revenue growth & retention

• Manages the business to achieve performance outcomes – strong client retention and top line revenue growth.
• Monitors market trends and reviews services to keep pace with market expectations.
• Applies NFP resources and subject matter experts to support the client’s scope of services.
• Acts as escalation point for challenging client situations and serves as executive sponsor, leading house account relationships.
• Partners with Growth and Sales Leaders for business planning and metrics, including cross sell and upsell opportunities.
• Looks for opportunities for NFP to participate in local marketing & networking events and participates as senior leader.
• Participates in new client acquisition and other business activities to drive growth.

People development

• Oversees Managing Consultants providing mentorship, overall guidance and adherence to NFP policies, procedures and service scopes.
• Leads by example and promotes a culture of collaboration, trust and transparency.
• Develops team member growth, development and career advancement opportunities.
• Participates in compensation and employee bonus allocation.
• Participates in local internal cultural initiatives and external community service.
• Recruits top talent and assists in hiring decisions.

Communication

• Communicates regularly and optimally with team members and with senior leadership, sharing meaningful updates and addressing problems in a timely manner.
• Collaborates with shared services team on client deliverables, timelines and innovation.
• Collaborates with regional and national benefits leadership to share ideas, present opportunities and promote procedures.

Operations

• Collaborates with business line leaders to drive and support key regional and national initiatives; holds team accountable.
• Leads in the utilization of NFP standards and shares local advancements across the region and nationally.
• Works with other regional practice leaders to create and promote consistent business practices and processes.
• Provides feedback on team performance and staffing needs.
• Monitors new business pipeline to assist with team assignments and other prospecting efforts. Assists in closing new business as needed.

What We Offer:

We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $154,800 – $300,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

NFP and You... Better Together!

NFP is an inclusive Equal Employment Opportunity employer.