Benefits Manager

townepark; Harmonville (PA); On-site; USD 110,000 - 141,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Company-paid life and AD&D

Short-term and long-term disability

401k retirement savings plan

Job summary

Towne Park is seeking a Benefits Manager, Total Rewards to lead the strategic design, administration, and continuous improvement of employee benefits programs including health, welfare, and retirement. You will monitor regulatory changes and align benefits with Towne Park's goals and talent strategy.

The role emphasizes collaboration with HR, Finance, and external brokers to ensure compliant, competitive offerings and actionable program enhancements across the organization.

Qualifications

• Bachelor's degree required.

Responsibilities

• Leads and develops the Benefits team aligned with Towne's mission and values.
• Designs, communicates, and implements health, welfare, retirement, and ancillary benefit programs.
• Oversees daily benefits operations, including enrollments and vendor issue resolution.
• Develops employee communications and education on benefits.
• Ensures compliance with laws, regulations, plan requirements, and policies.
• Benchmarks market practices and negotiates contracts with brokers and vendors.
• Leads program rollouts and analyzes performance metrics.

Skills

Team Leadership

Benefits Program Design

Benefits Operations

Compliance & Risk Management

Vendor Management

Data Analysis

Market Benchmarking

Education

Bachelor's degree

Job description

About Towne

Towne is an exceptional arrival through departure experience company. With its best-in-class parking and hospitality solutions and its fully integrated technology platform, we deliver seamless parking and mobility experiences in the places where people live, learn, work, play, rejuvenate, and recover. Towne's 14,000 team members create smiles by delivering exceptional experiences for the millions of people we proudly serve each year. For nearly 40 years, Towne has been committed to providing the best experience, delivered by the best team, powered by innovative technology, enhancing lives and communities. For more information, visit www.towne.com and follow us on LinkedIn .

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Job Details

Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The annual base pay range for this position is $110,000 - $141,000.

Additional Compensation: Employees may be eligible to receive annual incentive bonuses depending on their job classification and the policy guidelines.

Benefits: Employees are eligible to enroll in medical, dental, and vision insurance, accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are provided company-paid basic life and AD&D insurance as well as short-term and long-term disability. Employees are also able to enroll in the company's 401k retirement savings plan.

Paid Time Off: Employees accrue 0.0654 hours of PTO per hour worked up to a maximum of 136 hours per calendar year. Employees receive 6 paid holidays throughout the calendar year and employees accrue up to a maximum of 4 paid floating holidays per calendar year.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

SUMMARY

The Benefits Manager, Total Rewards is responsible for the strategic design, administration, and continuous improvement of employee benefits programs, including health, welfare, and retirement benefits. This role is responsible for monitoring legal and regulatory changes in laws and aligning with the company's goals. This role will support crafting benefit offerings that are competitive, compliant, and aligned with the company's strategy.

ESSENTIAL FUNCTIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform all functions.

Descriptive Statement(s)

• Team Leadership & Development - 15% of time
• Leads and develops the Benefits team in alignment with Towne's mission, vision, and values
• Communicates and enforces company policies, procedures, and standards; drives accountability, performance, employee development, and talent retention
• Benefits Program Design & Administration - 20% of time
• Designs, communicates, and implements health, welfare, retirement, and ancillary benefit programs that support employee well-being and organizational goals
• Partners with appropriate internal stakeholders, including HR and Finance, as well as the company's health and welfare benefits broker, to align benefits with talent strategies and ensure seamless execution and administration of benefits programs
• Benefits Operations & Employee Communication - 20% of time
• Oversees daily benefits operations, including enrollments, life event changes, vendor issue resolution, claims escalations, and employee support
• Develops and delivers employee communications and education programs to enhance understanding and engagement with benefit offerings
• Compliance & Risk Management - 15% of time
• Ensures compliance with applicable federal, state, and local laws, regulations, plan requirements, and company policies
• Establishes and maintains controls, audits, processes, and systems to mitigate risk and support regulatory compliance
• Market Benchmarking & Vendor Management - 15% of time
• Conducts market benchmarking and trend analysis to maintain competitive benefits offerings
• Partners with the company's benefits broker to evaluate market practices and optimize program design
• Evaluates and negotiates vendor and broker contracts and services to ensure cost-effectiveness, operational efficiency, and compliance
• Program Rollouts, Data Analysis & Continuous Improvement - 15% of time
• Leads organization-wide initiatives and programs, ensuring rollouts are accompanied by appropriate resources, tools, and an effective communication plan
• Analyzes benefits and vendor performance metrics, claims data, utilization trends, employee feedback, and KPIs; identifies opportunities to improve employee experience, program effectiveness, efficiency, and cost management, and recommends actionable solutions

QUALIFICATIONS

Education: Bachelo