Benefits Manager

Versability Resources; Hampton (VA); Hybrid; USD 90,000 - 120,000; Full time

Job summary

VersAbility Resources in Hampton, VA is seeking a seasoned Benefits Manager to lead the administration, compliance, and continuous improvement of our employee benefits programs, including health, retirement, leave, and COBRA.

You will collaborate with HR, Payroll, Finance, and vendors to ensure accurate benefits management across government contracts and CBAs, while fostering employee education and excellent service.

Qualifications

• Bachelor's degree in HR, Business, Finance, Healthcare Administration, or related field.
• Minimum of five (5) years of progressively responsible HR or Benefits Administration experience.
• Minimum of three (3) years administering comprehensive employee benefit programs.
• Experience administering health and welfare plans, retirement plans, leave programs, Open Enrollment, HRIS, payroll coordination, and vendor management.
• Experience supporting audits, compliance reporting, billing reconciliation, and regulatory compliance.
• Strong analytical, organizational, and project management skills with attention to detail.
• Excellent communication, customer service, and relationship-building skills.
• Proficiency with HRIS platforms, Microsoft Office, and advanced Microsoft Excel.

Responsibilities

• Administer the organization's health, dental, vision, retirement, leave, disability, COBRA, and voluntary benefit programs.
• Lead Open Enrollment planning, employee communications, and benefits education.
• Serve as the primary liaison with benefit carriers, brokers, retirement plan administrators, consultants, and third-party vendors.
• Ensure compliance with ERISA, ACA, COBRA, HIPAA, FMLA, Section 125, Medicare, and other regulations.
• Manage benefits administration for government contracts, SCA Health & Compliance requirements, and CBAs.
• Maintain HRIS benefits data integrity, payroll deductions, billing reconciliations, vendor files, and reporting.
• Coordinate benefits audits, regulatory reporting, compliance calendars, and corrective action plans.
• Develop employee communications, benefit resources, and educational materials.
• Supervise and develop Benefits team members while driving operational excellence and continuous improvement.
• Analyze benefits utilization, costs, and trends to support leadership decision-making.
• Collaborate with HR, Payroll, Finance, vendors, and leadership on strategic initiatives.
• Perform other duties as assigned.

Skills

Benefits administration

Regulatory compliance

HRIS systems

Vendor management

Open Enrollment

Communication

Education

Bachelor's degree in HR/Business/Finance/Healthcare Administration

Tools

HRIS

Payroll systems

Microsoft Excel

Job description

About VersAbility Resources VersAbility Resources is a nonprofit organization based in Hampton, Virginia, dedicated to empowering people of all abilities to thrive. For more than 70 years, we have provided innovative employment, workforce development, residential, community living, and business services that promote independence, inclusion, and opportunity. Our team is passionate about making a meaningful impact by helping individuals achieve their personal and professional goals while delivering high-quality services to our community, business partners, and government customers. At VersAbility, you'll join a mission-driven organization where your work changes lives and contributes to stronger, more inclusive communities.

Role Overview

VersAbility Resources is seeking an experienced and strategic Benefits Manager to lead the administration, compliance, and continuous improvement of our employee benefits programs. As the organization's benefits subject matter expert, you'll oversee health and welfare plans, retirement, leave administration, Open Enrollment, vendor partnerships, HRIS benefits administration, compliance reporting, and employee education. You'll also play a critical role in supporting employees covered under government contracts, Service Contract Act (SCA) wage determinations, and collective bargaining agreements (CBAs), ensuring benefits are administered accurately, compliantly, and with exceptional employee experience. The ideal candidate is a collaborative leader with deep expertise in benefits administration, regulatory compliance, HRIS systems, vendor management, and process improvement who enjoys solving complex challenges while building programs that support employees and organizational success.

What You’ll Do

• Administer the organization's health, dental, vision, retirement, leave, disability, COBRA, and voluntary benefit programs.
• Lead Open Enrollment planning, employee communications, and benefits education.
• Serve as the primary liaison with benefit carriers, brokers, retirement plan administrators, consultants, and third‑party vendors.
• Ensure compliance with ERISA, ACA, COBRA, HIPAA, FMLA, Section 125, Medicare, and other applicable regulations.
• Manage benefits administration for government contracts, SCA Health & Compliance requirements, and collective bargaining agreements.
• Maintain HRIS benefits data integrity, payroll deductions, billing reconciliations, vendor files, and reporting.
• Coordinate benefits audits, regulatory reporting, compliance calendars, and corrective action plans.
• Develop employee communications, benefit resources, and educational materials.
• Supervise and develop Benefits team members while driving operational excellence and continuous improvement.
• Analyze benefits utilization, costs, and trends to support leadership decision‑making.
• Collaborate with Human Resources, Payroll, Finance, vendors, and executive leadership on strategic initiatives.
• Perform other duties as assigned.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, Finance, Healthcare Administration, Public Administration, or a related field required.
• Minimum of five (5) years of progressively responsible Human Resources or Benefits Administration experience.
• Minimum of three (3) years administering comprehensive employee benefit programs.
• Experience administering health and welfare plans, retirement plans, leave programs, Open Enrollment, HRIS systems, payroll coordination, and vendor management.
• Experience supporting benefits audits, compliance reporting, billing reconciliation, and regulatory compliance.
• Strong analytical, organizational, and project management skills with exceptional attention to detail.
• Excellent communication, customer service, and relationship‑building skills.
• Proficiency with HRIS platforms, Microsoft Office Suite, and advanced Microsoft Excel.

Preferred Qualifications

• Master's degree in Human Resources, Business Administration, or a related field.
• Supervisory or team leadership experience.
• Experience in nonprofit, healthcare, government contracting, or multi‑site organizations.
• Experience supporting Service Contract Act (SCA), Health & Welfare (H&W), or Collective Bargaining Agreement (CBA) benefit administration.
• SHRM-CP, SHRM-SCP, PHR, SPHR, CEBS, CBP, or another HR or Benefits certification.

Work Environment & Physical Requirements

This position operates under a hybrid work schedule with work performed onsite and remotely from a designated home office. The Benefits Manager collaborates regularly with employees, managers, executive leadership, Payroll, Finance, Human Resources, benefit vendors, brokers, consultants, third‑party administrators, and government agencies. Occasional travel between organizational locations, vendor meetings, conferences, training sessions, and business events may be required. Periodic work outside normal business hours may be necessary during Open Enrollment, benefit implementations, audits, or regulatory deadlines. Employees must maintain a secure, distraction‑free remote work environment that protects confidential employee information. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position.

Schedule

This is a hybrid, full‑time position scheduled Monday through Friday, 8:30 a.m. to 4:30 p.m. Employees are expected to work three days per week onsite and two days remotely from a distraction‑free home work environment. Candidates must be flexible to adjust their schedule based on organizational needs. Occasional travel and work outside normal business hours may be required during Open Enrollment, benefits implementations, audits, regulatory deadlines, vendor meetings, training, and other Human Resources initiatives.

Equal Opportunity Employer

VersAbility Resources is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other protected characteristic. We value diversity and encourage candidates of all backgrounds to apply.