Benefits & Leaves Administration Manager

California State University, Bakersfield; Bakersfield (CA); Hybrid; USD 87,000 - 102,000; Full time

Benefits offered by this job

Best-in-class benefits

CalPERS retirement

CSU tuition waiver

Up to 24 vacation days per year

Sick leave with unlimited accrual

15 paid holidays per year

Job summary

California State University, Bakersfield is seeking a Benefits, Leaves and Accommodations Manager to oversee the day-to-day administration of employee benefits, leaves, and disability accommodations for the University and its auxiliaries. The role reports to the AVP for Human Resources & Payroll Administration and ensures timely, accurate service in line with laws and CSU policies.

The position requires staff guidance, coordination with campus partners, and leadership in open enrollment, ACA

Responsibilities

• Manage daily administration of CSU employee benefit programs for the campus and its auxiliaries and related transactions, including enrollment changes, qualifying life events, eligibility determinations, benefit deductions, and separation or retirement-related benefit processes within the scope assigned to the campus.
• Review escalated employee benefit questions and transaction discrepancies; research records in CHRS, State Controller's Office systems, vendor systems, and other sources; determine corrective action within delegated authority; and ensure appropriate follow-through.
• Oversee benefits billing and collections activities, including accounts receivable documentation, payroll deduction or collection arrangements, employee communications, and follow-up on outstanding balances.
• Coordinate campus Affordable Care Act administration by reviewing eligibility and compliance reports, resolving discrepancies, monitoring required notifications, and ensuring accurate and timely records.
• Serve as the primary operational liaison with the Chancellor's Office and benefit plan or system partners regarding specific program requirements, transactions, reporting, and problem resolution; elevate policy or systemwide interpretation issues as appropriate.
• Coordinate annual open enrollment, the benefits fair, and other benefit communications and activities by developing implementation timelines, reviewing information and materials for accuracy, assigning and monitoring related tasks, coordinating event logistics, and responding to escalated questions.
• Monitor the accuracy and timeliness of benefits data and transactions, conduct periodic reviews and reconciliations, and ensure identified errors are corrected and documented.
• Respond to CalPERS-related audits, process requests for service credit purchases, and provide retirement-related information to staff and faculty as needed.

Job description

California State University, Bakersfield is seeking a Benefits, Leaves and Accommodations Manager to oversee the day-to-day administration of employee benefits, leaves, and disability accommodations for the University and its auxiliaries. The role reports to the AVP for Human Resources & Payroll Administration and ensures timely, accurate service in line with laws and CSU policies.

The position requires staff guidance, coordination with campus partners, and leadership in open enrollment, ACA