Benefits Generalist

Mass Digital Health; Waltham (MA); Hybrid; USD 85,000 - 105,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Remote and hybrid work options

Wellness programs

Life and disability insurance

Job summary

Clario is seeking a Benefits Generalist to support the administration and improvement of our employee benefit and retirement programs. You will partner with HR, Payroll, Finance, and external providers to ensure compliant and efficient operations across a global workforce.

The role requires 3+ years of benefits experience, HRIS proficiency, and strong analytical and communication skills. Remote or hybrid work options are available, with a focus on delivering an exceptional employee experience.

Qualifications

• Bachelor’s degree or equivalent experience in HR-related field.
• 3+ years’ experience administering employee benefits programs.
• Experience with retirement plan administration and recordkeepers.
• Proficiency with HRIS systems and Excel for reporting.

Responsibilities

• Administer and support employee benefit and retirement programs.
• Manage enrollment, funding, deductions, and contributions with providers.
• Review invoices, resolve billing discrepancies with Payroll/Finance.
• Serve as primary resource for benefits inquiries and support.
• Coordinate with carriers, recordkeepers, vendors, and internal stakeholders on eligibility and enrollment.
• Support lifecycle events and retirement planning activities.

Skills

Benefits administration

HRIS

Vendor management

Excel

Analytical skills

Communication

Education

Bachelor's degree in HR/Business/Finance

Tools

HRIS platforms

Microsoft Excel

Job description

BASIC PURPOSE: The Benefits Generalist plays a key role in the administration, analysis, and coordination of employee benefit programs, including health and insurance, retirement, well-being and employee-directed accounts. This position partners with internal stakeholders, vendors, and carriers to ensure accurate administration of benefit plans, provide exceptional employee support, maintain compliance with applicable regulations, and contribute to strategic benefits initiatives. The Benefits Generalist supports continuous improvement of benefit programs while delivering an excellent employee experience

At Clario, a part of Thermo Fisher Scientific, our purpose is to transform lives by unlocking better evidence. As a Benefits Generalist, you will play a key role in supporting employee benefit and retirement programs while delivering an exceptional colleague experience. This position partners with Human Resources, Payroll, Finance, vendors, and benefit providers to ensure the effective administration, compliance, and continuous improvement of benefit offerings that support our global workforce.

What We Offer

• Competitive compensation
• Medical, dental, and vision coverage
• Flexible and paid time off
• Remote and hybrid work options
• Employee assistance and wellness programs
• Life and disability insurance

What You'll Be Doing

• Administer and support employee benefit and retirement programs, including medical, dental, vision, life insurance, disability, health savings accounts, flexible spending accounts, health reimbursement arrangements, and retirement plans.
• Manage enrollment activities, funding processes, deductions, and contributions while ensuring accurate and timely processing with benefit providers.
• Review vendor invoices, reconcile benefit billing discrepancies, and partner with Payroll, Finance, and external providers to resolve issues.
• Serve as a primary resource for employee benefits inquiries, providing outstanding customer support and resolving complex benefit-related concerns.
• Coordinate with carriers, retirement recordkeepers, vendors, and internal stakeholders to address eligibility, claims, enrollment, coverage, contribution, and leave-related matters.
• Support employees during life events, benefit enrollments, and retirement planning activities.
• Develop and maintain effective working relationships with benefit providers, third-party administrators, consultants, and key internal partners.
• Assist with benefit program enhancements, new initiatives, and vendor performance management activities.
• Support compliance reporting, retirement plan audits, nondiscrimination testing, regulatory filings, and governance requirements.
• Conduct audits of enrollments, eligibility, payroll interfaces, deductions, contributions, and benefit data to ensure accuracy, compliance, and data integrity.
• Analyze benefits data, identify trends and improvement opportunities, and prepare reports, benchmarking studies, and ad hoc analyses.
• Partner with Finance to support budgeting, forecasting, and ongoing benefits cost monitoring.
• Support annual Open Enrollment activities, including system testing, communication development, reporting, and implementation.
• Participate in benefits-related projects, system enhancements, acquisitions, integrations, and continuous improvement initiatives.
• Contribute to employee communications, knowledge resources, educational materials, and benefit program harmonization efforts.

What We Look For

• Bachelor's degree in Human Resources, Business Administration, Finance, or a related field, or equivalent combination of education and experience.
• 3+ years of experience administering employee benefits programs, including health, welfare, and retirement plans.
• Demonstrated experience with retirement plan administration, including enrollments, contributions, compliance activities, audits, and coordination with recordkeepers and third-party administrators.
• Knowledge of employee benefit programs, including medical, dental, vision, life insurance, disability, and tax-advantaged savings accounts.
• Experience reviewing benefit billing, reconciling discrepancies, and partnering with Payroll and Finance on benefit-related processes.
• Proficiency with Human Resources Information Systems (HRIS), benefits administration platforms, and Microsoft Excel for reporting and analysis.
• Understanding of applicable benefits regulations, compliance reporting, retirement plan audits, and governance requirements.
• Strong analytical skills with the ability to identify trends, resolve discrepancies, and support data-driven decision-making.
• Demonstrated ability to manage multiple priorities while delivering exceptional employee support and customer service.
• Excellent communication and stakeholder management skills with the ability to effectively partner with employees, vendors, Payroll, Finance, and Human Resources teams.
• Ability to work in a remote or hybrid environment while collaborating across multiple functions and locations.

At Clario, a part of Thermo Fisher Scientific, our purpose is to transform lives by unlocking better evidence. It’s a cause that unites and inspires us. It’s why we come to work—and how we empower our people to make a positive impact every day. Whether you're advancing clinical science, building innovative technology, or supporting our global teams, your work helps bring life-changing therapies to patients faster.

Clario, a part of Thermo Fisher Scientific is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.