Benefits Enrollment Associate - Training Provided (Charlotte) | $90,000-$140,000

The Dorne Region; Charlotte (NC); On-site; USD 42,000 - 54,000; Full time

Job summary

The Dorne Region is seeking a Benefits Enrollment Associate to guide individuals and families through selecting coverage options. This is a full-time, on-site role at our Charlotte, NC office, with hands-on training and ongoing coaching to build skills and take on more responsibility over time.

No degree or prior benefits experience is required; a willingness to learn and a genuine interest in helping people navigate benefits choices are what matters most.

Qualifications

• No degree or prior benefits experience required.
• Training provided and ongoing coaching to build skills.

Responsibilities

• Speaking with clients one-on-one to review their benefits options and answer questions
• Following up with individuals who need additional time or information before making a decision
• Keeping accurate records of client interactions, applications and enrollment status
• Coordinating schedules to ensure timely follow-through on pending enrollments
• Working closely with your team to stay current on available plans and eligibility guidelines

Job description

If you can listen carefully and explain things clearly, you already have a foundation for this role. No prior benefits experience is needed.

As a Benefits Enrollment Associate, you help individuals and families understand and select the coverage options that fit their needs. This contractor role offers training, ongoing support, and income potential tied to performance.

Day-to-day responsibilities include:

• Speaking with clients one-on-one to review their benefits options and answer questions
• Following up with individuals who need additional time or information before making a decision
• Keeping accurate records of client interactions, applications and enrollment status
• Coordinating schedules to ensure timely follow-through on pending enrollments
• Working closely with your team to stay current on available plans and eligibility guidelines

You will receive hands-on training covering enrollment processes, product knowledge and client communication. Ongoing coaching helps you strengthen your skills and take on more responsibility over time.

This is a full-time, on-site position at our Charlotte, NC office. The role is open to candidates without a degree or previous industry experience. What matters most is a willingness to learn, consistent effort and genuine interest in helping people navigate their benefits choices.