Benefits Eligibility Coordinator I

Spotsylvania County; Virginia (IL); On-site; USD 42,000 - 65,000; Full time

Job summary

Spotsylvania County's Social Services Department seeks an Eligibility Specialist to determine program eligibility for financial assistance, medical assistance, food stamps, and related benefits. The role involves interviewing applicants, explaining program options, and guiding them through required forms.

You will collect and verify information, maintain confidential case records, and coordinate with employers, providers, and agencies to ensure accurate determinations.

Qualifications

• Bachelor's degree in Social Services, Sociology, or related field with at least 1 year of relevant experience or training.
• Experience in public assistance program administration or eligibility evaluation is preferred.

Responsibilities

• Process applications for financial assistance, medical assistance, and food stamps.
• Interview applicants and explain scope of benefit programs and rights/responsibilities.
• Verify data accuracy and maintain case records for ongoing eligibility.
• Communicate with clients and other agencies to coordinate services and approvals.

Skills

Interviewing

Customer service

Data entry

Documentation

Communication

Policy knowledge

Education

Bachelor's degree in Social Services, Sociology, Human Services, or related field

Tools

VACMS system

Microsoft Word

Microsoft Excel

Database concepts

Job description

Spotsylvania County's Social Services Department seeks an Eligibility Specialist to determine program eligibility for financial assistance, medical assistance, food stamps, and related benefits. The role involves interviewing applicants, explaining program options, and guiding them through required forms.

You will collect and verify information, maintain confidential case records, and coordinate with employers, providers, and agencies to ensure accurate determinations.