Benefits Education & Enrollment Associate

HUB International; San Antonio (TX); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Training & licensing support

Health benefits

401(k) matching

Life & disability plans

Paid time off

Parental leave

Wellbeing program

Job summary

HUB International in San Antonio, TX is hiring a Benefits Education & Enrollment Associate. The role supports an office-based benefits education team, leading open enrollment and education meetings both virtually and onsite, and creating bilingual enrollment videos as needed.

You will manage a small mid-market client book, ensuring timely documentation and high-quality client service. The position requires a Texas life and health license to be obtained within 60 days, and offers structured

Qualifications

• At least 3 years of employee benefits experience, including group medical, dental, vision, life, disability and ancillary products.
• Texas General Lines Life & Health license to be obtained within 60 days of employment and maintained throughout employment.
• Bilingual in English and Spanish required.
• Excellent verbal and written communications.

Responsibilities

• Lead open enrollment and education meetings, both virtually and onsite.
• Record open enrollment videos in English and Spanish as requested by clients.
• Maintain a small book of business of mostly mid-market accounts.
• Perform client service activities throughout the year with timely and accurate documentation in agency management systems.
• Visit clients onsite to provide HUB Q&A office hours and new hire orientations.

Skills

Bilingual English/Spanish

Verbal communication

Written communication

Customer service

Education

Texas General Lines Life & Health license (to be obtained within 60 days)

Tools

Excel

Word

Outlook

Teams

Adobe

Job description

A path for every ambition. At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who count on us, and equally for the people who make that possible every day. We’re creative thinkers and determined doers, guided by values that show up in how we work together: with empathy, adaptability, accountability and a genuine commitment to one another’s success. We foster bold ideas, celebrate curiosity and share what we know. Because when people grow, the work they do grows with them. Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here. Whether you’re starting out or leveling up, you’ll find the resources to evolve, the support to take on more and a team ready to back you at every stage. Your ambition has a home here.

This is a hybrid role, requiring three days per week in the office.

Summary Working within a service team of Account Managers, Account Executives, Account Coordinators, Marketing Analysts, and others, along with consultants/sales producers, the Benefits Education & Enrollment Associate plays a key role in delivering a client experience that achieves the quality and service standards developed by the agency. The Benefits Education & Enrollment Associate is responsible for leading open enrollment and education meetings, both virtually and onsite. This position is also responsible for recording open enrollment videos in English and Spanish as requested by clients. This position will maintain a small book of business of mostly mid-market accounts, which includes performing client service activities throughout the year. The position also requires timely and accurate documentation in agency management systems. The Benefits Education & Enrollment Associate will visit clients onsite to provide HUB Q&A office hours as well as new hire orientations.

Qualifications

• At least 3 years of employee benefits experience, to include group medical, dental, vision, life, disability, and ancillary products
• Experience with self-funded plan a plus
• Well versed in customer service
• Excellent verbal and written communications.
• Proficient in computer software applications such as Excel, Word, Outlook, Teams, and Adobe.
• Experience with BenefitPoint ImageRight helpful
• Bilingual in English and Spanish required
• This position requires a Texas General Lines Life & Health insurance license, to be obtained within sixty days of employment and maintained throughout employment.

What we offer you

• We invest in your growth. HUB offers structured training, licensing support and ongoing development opportunities designed to accelerate your career.
• Competitive pay with comprehensive health benefits, retirement savings matching and company-paid life and disability plans
• Generous paid time off, paid parental leave and a wellbeing program designed to support real work/life balance
• A collaborative, high-performing culture with meaningful engagement, community impact through HUB Gives and genuine room to grow your career

The HUB difference

HUB International is one of North America’s largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada — through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.

Equal Employment Opportunity: HUB International Limited is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Reasonable Accommodations: HUB International Limited is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. If you need a reasonable accommodation to access our career site, complete an application, or participate in any part of the hiring process, please contact the Recruiting Team at [e-mail]. This contact information is for accommodation requests only and should not be used to inquire about the status of an application.

E-Verify: HUB International Limited participates in E-Verify. Please refer to Our Recruiting Process | Applicant Notices: E-Verify Program for additional information.

HUB International is one of North America’s largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada — through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.