Benefits Coordinator and Sales Support Reprentative

Globe Life AIL - Manique Sala; Tampa (FL); Remote; USD 35,000 - 50,000; Full time

Job summary

A leading company in the insurance industry is looking for a Remote Customer Service and Sales Associate to join their team. You will provide exceptional customer service while managing sales inquiries and driving growth. This role offers competitive wages, bonuses, and professional development opportunities in a remote work environment.

Benefits

Competitive wages and bonus structure

Stock Options

Life Insurance

Comprehensive Medical / Dental reimbursement program

Flexible working hours

Remote work environment

Professional development opportunities

Qualifications

• Proven experience in customer service and/or inside sales.
• Excellent communication and interpersonal skills.
• Ability to work independently and manage time effectively.

Responsibilities

• Respond to customer inquiries via phone, email, and virtual meetings.
• Resolve customer issues and recommend appropriate products.
• Maintain accurate customer records in CRM and meet sales targets.

Skills

Communication

Problem-Solving

Attention to Detail

Education

High school diploma or equivalent

College degree preferred

Tools

CRM software

Job description

• We are seeking a motivated and customer-focused individual to join our team as a Remote Customer Service and Sales Associate.
• In this role, you will be responsible for providing excellent customer service, managing sales inquiries, and driving sales growth through effective communication and relationship-building.

This is a remote job that involves working from home. Key Responsibilities :

• Respond promptly to customer inquiries via phone, email, and virtual meetings.
• Provide accurate information about our products and services. Resolve customer issues and complaints with empathy and efficiency.
• Identify customer needs and recommend appropriate products or services. Follow up with potential and existing customers to nurture leads and close sales. Maintain detailed and accurate customer records in our CRM system. Achieve and exceed sales targets and performance metrics.
• Collaborate with team members and other departments to ensure customer satisfaction. Stay up to date with product knowledge, industry trends, and best practices.

Qualifications :

• Proven experience in customer service and / or inside sales Excellent communication and interpersonal skills. Strong problem-solving abilities and attention to detail.

Ability to work independently and manage time effectively. Proficient in using CRM software and other sales tools Comfortable with technology and able to adapt to new systems quickly. High school diploma or equivalent, college degree preferred Benefits :

• Competitive wages and bonus structure.
• Stock Options, Life Insurance.
• Discount Savings Card Comprehensive Medical / Dental reimbursement program.
• Flexible working hours and remote work environment. Compensation is based on performance Professional development opportunities Powered by JazzHR

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