Benefits Coordinator

morganmorganjobsapplynow; Jacksonville (FL); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k) plan

Paid time off

Paid holidays

Job summary

Morgan & Morgan is seeking a Benefits Coordinator to provide frontline support for benefits programs. You will handle routine inquiries, process life events in UKG, and help with data maintenance in HRIS.

The role emphasizes execution, service, and timely updates, with opportunities to contribute to benefits projects. The ideal candidate has a 0-2 year background in HR or benefits, strong attention to detail, professional communication, and the ability to maintain confidentiality in a

Qualifications

• Bachelor's degree preferred (HR, Business, or related field).
• 0-2 years of HR or benefits-related experience preferred.
• Experience in a high-volume or service environment a plus.

Responsibilities

• Serve as the first-level contact for benefits-related questions via inbox and employee inquiries.
• Process life events and benefits changes in UKG (new hires, terminations, qualifying events).
• Support open enrollment administration, including employee communications and data entry.
• Assist with benefits eligibility tracking and documentation.
• Route and elevate complex benefits or leave questions to the Benefits Specialist or Director.
• Maintain accurate benefits records and ensure timely system updates.
• Coordinate with payroll and HR partners to ensure benefits deductions are accurate.
• Support compliance-related documentation requests as directed.
• Provide administrative support for benefits projects and audits.
• Deliver responsive, professional customer service to employees.

Skills

Attention to detail

Clear communication

Task management

Customer service mindset

Confidentiality

Willingness to learn HRIS

MS Office proficiency

Education

Bachelor's degree (HR/Business)

Tools

HRIS systems

Microsoft Office

Job description

At Morgan & Morgan, the work we do matters. For millions of Americans, we're their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.

Position Summary

The Benefits Coordinator provides front-line, administrative support for the firm's benefits programs. This role serves as the first point of contact for routine benefits inquiries, processes employee life events, and supports accurate data maintenance within the HRIS. The Coordinator focuses on execution and service, escalating complex matters as appropriate.

Key Responsibilities

• Serve as the first-level contact for benefits-related questions via inbox and employee inquiries.
• Process life events and benefits changes in UKG (new hires, terminations, qualifying events).
• Support open enrollment administration , including employee communications and data entry.
• Assist with benefits eligibility tracking and documentation.
• Route and elevate complex benefits or leave questions to the Benefits Specialist or Director.
• Maintain accurate benefits records and ensure timely system updates.
• Coordinate with payroll and HR partners to ensure benefits deductions are accurate.
• Support compliance-related documentation requests as directed.
• Provide administrative support for benefits projects and audits.
• Deliver responsive, professional customer service to employees.

Education & Experience

• Bachelor's degree preferred (HR, Business, or related field).
• 0-2 years of HR or benefits-related experience preferred.
• Experience in a high-volume or service environment a plus.

Skills & Abilities

• Strong attention to detail and follow-through.
• Clear, professional communication skills.
• Ability to manage routine tasks efficiently and accurately.
• Customer-service mindset.
• Ability to maintain confidentiality.
• Comfortable learning HRIS systems and benefits platforms.
• Proficiency with Microsoft Office.

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Benefits

Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff. For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays.

Equal Opportunity Statement

Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

E-Verify

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.

Privacy Policy

Here is a link to Morgan & Morgan's privacy policy.