Benefits Coordinator

Ergon Inc.; Flowood (MS); On-site; USD 52,000 - 72,000; Full time

Job summary

Ergon, Inc. in Flowood, MS is seeking a Benefits Coordinator to join the Total Rewards Department.

You will be the primary contact for benefits enrollment, questions, onboarding/offboarding support, and coordination with employees, vendors, and third-party administrators. The role requires a Bachelor's degree (or equivalent) and 3+ years in benefits or HR, with knowledge of benefit programs and systems such as bSwift and ADP.

Qualifications

• Bachelor's degree or equivalent experience.
• 3+ years in Benefits or HR preferred.
• Experience with benefit programs and admin systems (bSwift, ADP).
• Strong time management, multitasking, and teamwork.

Responsibilities

• Benefits support: primary contact for benefit tickets and enrollments.
• Assist with onboarding & offboarding, I-9 verification, and enrollment processes.
• Guide employees to self-service tools and educate on usage.
• Support new hire and life event enrollments and COBRA processes.
• Assist with LOA/FMLA inquiries and policy questions.

Skills

Bachelor's degree

Benefits/HR experience

Benefit plans knowledge

MS Office proficiency

Travel flexibility

Education

Bachelor's degree

Tools

bSwift

ADP

Job description

Ergon, Inc. currently has an opening for a Benefits Coordinator to join the Total Rewards Department at its corporate office in Flowood, MS. The Benefits Coordinator is a key member of the Benefits and Shared Services Support Team who will be an integral collaborative partner across the organization. This role will answer questions and assist with new hire/life event benefit enrollments (life, medical, dental, vision, disability, EAP, COBRA, and other related programs), support on-boarding & off-boarding, act as a liaison between employees, vendors, TPA's, brokers and support the Shared Services team.

Benefits Coordinator Job Duties

• Benefits Support - Act as the primary support point of contact for Benefit Tickets, answer employee and manager questions, and elevate to the Corporate Benefits Lead when necessary.
• Assist in resolving employee system access issues (bSwift, Vendor sites, etc.), assist employees with new hire/life event enrollments, and collect documentation needed and approve pending enrollments in bSwift where applicable.
• Guide employees to the self-service tools available and educate them on how to best use them.
• New Hire Support - Reach out to new hires who have not yet enrolled in benefits to assist with questions, advise where they can find additional information if needed for benefits or 401(k) auto enrollment/opt out (post 7/1/24) process. Remind them of the enrollment window and provide guidance on using bSwift, Data analytics, reporting, and knowledge of SAP is beneficial.
• Onboarding/Offboarding - assist HR/Payroll with onboarding of new hires/re-hires, complete benefits orientation, I-9 verification, and 401 (k) enrollment with employee if applicable.
• LOA/FMLA - Act as primary point of contact for basic questions related to sick leave or vacation balances, process clarification, and questions related to Policy, forms, etc. Escalate to Corporate Benefits Team as needed.
• Open Enrollment - Support Benefit Team and business units during annual open enrollment, travel may be required.

Benefits Coordinator Qualifications

• Bachelor's degree from an accredited institution preferred or equivalent years of experience required.
• Three or more years supporting Benefits or Human Resources is preferred.
• Understanding of Employer Benefit plans and how they are used by employees (PPO, HDHP, HSA, FSA, Life, Dental, Vision, 401(k), EAP), prior experience working with Benefit administration systems (bSwift, ADP module, etc.) preferred.
• Time management skills, ability to work both independently and as part of a team effectively, the ability to multitask, and problem solve are required.
• Word, Excel, and PowerPoint - Intermediate knowledge
• May require some travel

Why Ergon Inc?

Benefits

• Competitive pay
• 401(k) matching & profit sharing
• Health, Dental, Vision, and Life Insurance
• Short- and Long-Term Disability Plans
• Additional voluntary benefits
• Paid holidays, vacation, and sick leave
• Tuition assistance

At Ergon Inc., We Live By Our Core Values

• Empowered Service: Together, we're committed to delivering unparalleled service. We do what's right, provide solutions, and foster stronger relationships with our teams and customers. Employee safety is our top priority and the first consideration in all aspects of our service. That's empowered service.
• Selfless Leadership: We lead with compassion and put those around us before ourselves. We don't say we're experts; we demonstrate it through technical expertise, category innovation, and care for what we do. We call this selfless leadership.
• Purposeful Growth: We believe employee and company growth go hand in hand. We build our legacy together to ensure future success through purposeful growth. The company has continually reinvested tremendously back into the business, not just growing for the sake of growing but growing carefully and strategically.
• Respectful Relationships: Together, we foster a culture of respect, acceptance, and diversity of ideas and people. Our differences make us stronger. We're united by our shared values, constantly forging respectful relationships.

Come and join the Ergon team!

We are an EEO/AAP employer.

Job Role: Benefits Coordinator

Location: Flowood, MS