Benefits Coordinator

Johnstone Supply, The Balsan Group; Downingtown (Chester County); On-site; USD 50,000 - 70,000; Full time

Job summary

A well-established HVAC supply company in Downingtown, PA, is looking for a Benefits Coordinator to manage employee benefits programs and ensure compliance with regulations. The ideal candidate will have a degree in Human Resources and at least a year of experience in benefits administration. This position offers a competitive salary, health coverage, and professional development opportunities in a collaborative and supportive environment.

Benefits

Competitive salary

Comprehensive health coverage

Retirement savings plan

Paid time off and holidays

Employee discounts and perks

Professional development opportunities

Collaborative culture

Qualifications

• Experience in benefits administration or human resources.
• Strong understanding of benefits laws and best practices.
• Excellent communication, organization, and problem-solving skills.

Responsibilities

• Administer and coordinate employee benefits programs.
• Assist employees with enrollment and benefit questions.
• Ensure compliance with benefits laws.
• Support HR leadership with benefit renewals.

Skills

Strong understanding of benefits laws and best practices

Excellent communication skills

Organization skills

Problem-solving skills

Ability to handle confidential information

Positive attitude

Attention to detail

Education

Bachelor’s degree in Human Resources, Business Administration, or related field

1+ years of experience in benefits administration or human resources

Tools

HRIS systems

Microsoft Office Suite

Job description

Company Summary

At Johnstone Supply | The Balsan Group, we’re more than just an HVAC supply house — we’re a trusted partner for contractors and professionals across the region. Our success comes from our people — a dedicated, hardworking team that values integrity, innovation, and collaboration.

We take pride in creating a positive and supportive workplace where employees can grow, contribute ideas, and feel appreciated. When you join Johnstone Supply, you’re joining a company that values teamwork, trust, and continuous improvement.

Position Summary

We’re looking for a Benefits Coordinator to join our Human Resources team in Downingtown, PA!

In this role, you’ll be the go-to person for all things employee benefits — health insurance, retirement plans, wellness programs, and more. You’ll help employees understand their options, manage enrollments and changes, and keep our benefit programs running smoothly and in compliance with all regulations.

If you love helping others, enjoy organization and problem-solving, and want to make a real impact on employee experience, this could be the perfect opportunity for you!

Key Responsibilities

• Administer and coordinate employee benefits programs (health, dental, vision, life, disability, retirement, etc.).

• Assist employees with enrollment, eligibility, and day-to-day benefit questions.

• Maintain accurate benefits records in HR systems.

• Ensure compliance with federal, state, and local laws (ACA, COBRA, FMLA, HIPAA).

• Communicate benefit updates clearly and effectively through meetings, email, or presentations.

• Support HR leadership with benefit renewals, vendor management, and audits.

• Analyze benefit usage and costs to support continuous improvement.

• Contribute to wellness and employee engagement initiatives.

Qualifications & Requirements

Education & Experience:

• Bachelor’s degree in Human Resources, Business Administration, or related field (preferred).

• 1+ years of experience in benefits administration or human resources.

Knowledge, Skills & Abilities:

• Strong understanding of benefits laws and best practices.

• Excellent communication, organization, and problem-solving skills.

• Proficiency with HRIS systems and Microsoft Office Suite.

• Ability to handle confidential information with professionalism and discretion.

• Positive attitude, strong attention to detail, and a passion for helping others.

Preferred Qualifications:

• Experience working with benefits vendors and carriers.

• Familiarity with benefits reporting and data analysis.

• Customer service mindset with the ability to resolve employee inquiries effectively.

Why You’ll Love Working Here (Benefits)

At Johnstone Supply | The Balsan Group, we believe that taking care of our employees is just as important as taking care of our customers. When you join our team, you’ll enjoy:

• Competitive salary and performance-based bonus opportunities

• Comprehensive health coverage (medical, dental, and vision)

• Retirement savings plan with company contribution

• Paid time off and holidays

• Employee discounts and perks

• Professional development opportunities

• A collaborative, people-first culture where your contributions are valued and recognized