Benefits Coordinator

Lockton Companies; Chesterfield (MO); Presencial; USD 31 000 - 34 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, dental, vision

401(k) with company match

Paid holidays

Paid training

Company equipment

Resumo da oferta

Lockton in Chesterfield, MO is seeking a Benefits Coordinator to support client HR teams with life-cycle benefit services. You will handle employee communications and a range of benefits-related tasks, collaborating with Layton’s team to deliver accurate, timely solutions.

Ideal candidates have strong Excel skills and client service experience, with the ability to multitask in a fast-paced environment. This onsite role offers comprehensive rewards and a structured schedule.

Qualificações

• Requires High School Diploma or GED with related work experience.
• Experience operating Microsoft Excel including sorting, filtering, pivot tables and formulas.
• Proven client service experience with multitasking under deadlines.
• Self-driven problem-solver with minimal supervision.

Responsabilidades

• Liaise between HR, employees and benefit carriers.
• Understand employer-sponsored benefit plans in depth.
• Support benefit enrollment, leaves, billing and related processes.
• Respond to inquiries from employees and carriers in a timely manner.
• Maintain compliant communications and accurate records.

Conhecimentos

Excel proficiency

Client service

Time management

Self-motivation

Formação académica

High School Diploma/GED

Ferramentas

HRIS

CRM system

Descrição da oferta de emprego

Chesterfield - CPC, Missouri, United States of America

At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.

About the Position

The Benefits Coordinator supports the assigned client to provide life-cycle benefit services to the client’s Human Resources department and employees. Responsibilities include employee communication and a range of client-specified benefit or leaves-related services.

At BCInsourcing, we believe our people are our greatest strength. We strive to hire individuals from diverse backgrounds because different perspectives make us stronger, more innovative, and better equipped to serve others. If you are passionate about helping people and enjoy being part of a dynamic, team-oriented environment, you’ll feel right at home here.

BCInsourcing, a Lockton Company, is one of the nation’s leading benefit communication firms. Headquartered in Kansas City, we deliver customized benefit communication and administrative services to employees across the United States, partnering closely with our clients’ HR departments to support both organizations and their employees.

Location: This position is onsite supporting CPC in Chesterfield, MO. Monday through Friday 8:00am to 5:00pm.

ESSENTIAL FUNCTIONS

• Serves as a liaison between the client’s Human Resources department, employees, and benefit carriers.
• Develops a detailed understanding and in-depth working knowledge of all employer-sponsored benefit plans.
• Provides a variety of benefit services; based on client needs, duties may include (but are not limited to) the administration and support of qualifying life events, status changes, dependent verification, billing, leaves of absences, benefit enrollments and applications and varied assistance programs.
• When applicable, supports and responds to benefits communication inbox and/or contact center while meeting quality assurance standards set by the client and Lockton.
• Investigates and self-resolves benefit-related concerns, including enrollment, deduction, billing, and claim issues.
• Responds to employee and carrier inquiries in a timely and accurate manner.
• Tracks to distribute all compliance notifications timely.
• Accurately tracks employee services and client support in appropriate systems.
• Creates and maintains a proactive environment by promptly coordinating with supervisors and other appropriate parties when recognizing an accelerated issue or unusual matter to collectively provide solutions and ensure it is resolved thoroughly and accurately.
• Performs other duties as assigned.

Qualifications

REQUIRED EDUCATION AND EXPERIENCE

• High School Diploma/GED equivalent and/or related work experience.
• Proven experience operating in Microsoft Excel to include such things as sorting/filtering, pivot tables, and creating formulas.
• Professional experience demonstrating client service skills while multitasking and working with strict deadlines.
• Professional experience demonstrating self-driven solutions with little supervision.

Proven professional experience following a step-by-step process while using deductive reasoning to produce positive outcomes.

PREFERRED EDUCATION AND EXPERIENCE

• Higher education or equivalent combination of education, training, and experience in a related field.
• Working knowledge of benefit insurance products, including core and/or voluntary benefit insurance.
• Introduction to the leave of absence process.
• Professional user experience operating in an HRIS payroll/benefit system, or Client Relationship Management (CRM) system.

Total Rewards Summary

We offer a comprehensive total rewards package designed to support the health, financial well‑being, and professional growth of our employees.

• Paid training and ongoing professional development
• Company-provided equipment
• Comprehensive medical, dental, and vision coverage, including a wellness program
• Additional voluntary benefit options
• 100% employer-paid benefits
• 401(k) retirement plan with company match
• Pet insurance
• Immediate vacation accrual
• Paid holidays, effective upon hire, including:
• 11 company-observed holidays
• 2 floating holidays
• 2 personal days
• 2 volunteer days
• Employee referral bonus program

Compensation

The starting hourly pay range for this position is $22.59 – $25.00 per hour.

The listed hourly range represents the anticipated minimum and maximum compensation for this position. Actual pay will be determined based on a variety of job-related factors, including but not limited to the selected candidate’s skills, experience, qualifications, licensure, and internal equity. In most cases, new hires are not brought in at the top of the range, as compensation decisions are evaluated based on the specific circumstances of each hire.

Equal Opportunity Statement

Lockton Companies is proud to provide everyone anequal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.

At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learnsfrom, celebrates and thrives because of ourbreadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long‑term success.

About Lockton

Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 13,100+ Associates doing business in over 155 countries are empowered to do what’s right every day.

At Lockton, we believe in the power of all people. You belong at Lockton.

How We Will Support You

At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.

We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.