Benefits Coordination Assistant - Healthcare Admin

Molina Healthcare Inc; United States; On-site; USD 38,000 - 52,000; Full time

Job summary

Molina Healthcare is seeking an Administrative Support specialist to assist the coordination of benefits (COB) review activities and reimbursement processes. You will support the COB team via telephone, data entry, and updates to insurer records, helping ensure accurate payments.

You will communicate with CMS and internal contacts, maintain timely documentation, and help manage multiple tasks in a fast-paced healthcare environment.

Qualifications

• Minimum 1 year of administrative support experience or equivalent education/experience.
• Strong customer service skills and professional communication.
• Excellent attention to detail, organization, and time management.
• Ability to work across a matrixed organization and build relationships with stakeholders.
• Effective verbal and written communication skills.
• Proficiency with Microsoft Office and related software.

Responsibilities

• Provide phone, administrative and data-entry support for the COB team.
• Validate COB leads using insurance portals and internal systems.
• Update COB/claims tables and tracking databases.
• Coordinate with CMS or logs tickets for premium restoration activities such as MSP/ESRD.

Skills

Administrative support

Customer service

Attention to detail

Time management

Cross-functional collaboration

Verbal and written communication

Tools

Microsoft Office

Job description

Molina Healthcare is seeking an Administrative Support specialist to assist the coordination of benefits (COB) review activities and reimbursement processes. You will support the COB team via telephone, data entry, and updates to insurer records, helping ensure accurate payments.

You will communicate with CMS and internal contacts, maintain timely documentation, and help manage multiple tasks in a fast-paced healthcare environment.