Benefits Consultant - Employee Benefits

Alliant Insurance Services; Farmington (CT); On-site; USD 110,000 - 150,000; Full time

Job summary

Alliant Insurance Services seeks an experienced client services professional to act as an agent for producer-assigned accounts. You will manage client relationships, lead service teams, and drive cross-sell opportunities across multiple benefit lines.

A deep understanding of underwriting and market conditions supports your strategic recommendations. The role requires a Bachelor's degree or equivalent, 10+ years of related experience, a valid insurance license, and ongoing CE compliance.

Qualifications

• Bachelor's degree or equivalent experience.
• 10+ years related work experience.
• Continuing Education requirements for license renewal.
• Valid Insurance License.
• In-depth knowledge of underwriting principles and market conditions.
• Excellent verbal and written communication skills.
• Ability to lead a team and foster teamwork.

Responsibilities

• Manages all client required services and maintains client relationships.
• Directs service team and manages a large market book of business.
• Develops new business leads and cross-sell opportunities.
• Acts as direct client contact from lead stage through relationship.
• Leads assigned book-of-business and participates in team selling (RFPs).
• Prepares and presents client renewal analyses.
• Sells renewals and additional lines of coverage.
• Promotes other agency services via Producer Service Proposals.
• Analyzes and recommends changes to client coverages.
• Selects carriers and negotiates terms for benefits and premiums.
• Responds to client inquiries about benefits and claims.
• Reviews contracts and amendments for accuracy.
• Manages third‑party vendor relationships and contracts.
• Manages dedicated service team and acts as technical expert.
• Creates new client sales opportunities.
• Collects fees, reconciles, and resolves balances within 60 days.
• Maintains data integrity in agency management system.
• Other duties as assigned.

Skills

Verbal communication

Written communication

Time management

Team leadership

Planning & organization

Microsoft Office

Education

Bachelor's degree or equivalent experience

10+ years related work experience

Continuing Education requirements for license renewal

Valid Insurance License

Underwriting principles knowledge

Tools

Microsoft Office

Job description

SUMMARY

Acts as an agent of Producer assigned accounts, including servicing and/or solicitation activities. Manages book of business and directs work of service team. Expert in all benefit lines and funding mechanisms.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Manages all client required services and maintains client relationship with no input from Producers;
• Manages large market book of business through direction of employees on service team;
• Receives and develops new business leads from Producers or identifies and develops cross-sell opportunities;
• Acts as direct point of contact for client from time of lead;
• Acts as the lead representative to an assigned book-of-business;
• Participates in team selling process including finalist interviews and RFP responses;
• Prepares and presents to client renewal analysis;
• Sells renewal business to existing clients and where applicable, sells additional lines of coverage;
• Promotes to clients other services offered by our agency by way of preparing Producer Service Proposals;
• Provides analysis and recommendations concerning client's existing coverages;
• Selects carriers for solicitation and negotiates with carriers for benefit and premium considerations;
• Receives and responds to client inquiries including benefit and claim questions and issues;
• Reviews client coverage contracts and amendments for accuracy;
• Manages and negotiates third party vendor relationships and contracts on behalf of the client;
• Manages dedicated service team;
• Serves as technical expert, assisting department members to resolve complex issues;
• Creates new client sales opportunities;
• Collection of fees, reconciliation and resolution of any outstanding balances within 60 days of invoicing date;
• Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information);
• Other duties as assigned.

QUALIFICATIONS

EDUCATION / EXPERIENCE

• Bachelor's Degree or equivalent combination of education and experience
• Ten (10) or more years related work experience
• Must continue to meet Continuing Education requirements for license renewal
• Valid Insurance License
• requires in depth knowledge of underwriting principles and market conditions;

SKILLS

• Excellent verbal and written communication skills
• Excellent problem solving and time management skills
• Ability to lead a team and to foster teamwork
• Excellent planning, organizational and prioritization skills
• Proficient in Microsoft Office Suite

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