Benefits Assistor/Enrollment Specialist

Senior Solutions Vermont (Council on Aging for Southeastern Vermont); Springfield (VT); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Paid time off

Full-benefit package

Job summary

Senior Solutions is seeking a Benefits Assistor in Springfield, VT to educate and enroll seniors and adults with disabilities in public benefits, including Medicaid and Food Assistance. Training for DVHA certification will be provided and travel within Windsor/Windham counties is required.

The role involves meeting clients in various settings, coordinating with partners, and maintaining accurate documentation per grant requirements. Starting pay is $22–$24 per hour with a full benefits package.

Qualifications

• Excellent verbal and written communication skills; bilingual abilities are a plus.
• Knowledge of poverty, housing, and Vermont landlord/tenant law.
• Experience in case management or human services is preferred.

Responsibilities

• Educate, coordinate, and enroll older adults in public benefits.
• Provide education and enrollment assistance for Medicaid and Vermont Health Connect.
• Outreach for SNAP, Farm to Family Coupons, Crop Cash and hunger relief programs.
• Meet clients in homes and community locations; travel within Windsor and Windham counties.

Skills

Verbal and written communication

Bilingual abilities (a plus)

Interpersonal skills

Education

Degree in social work / human services / psychology / sociology or related field

Tools

Microsoft Office

Job description

• Join Our Compassionate Team **
• 2026 VT Best Places to Work**

Are you a dedicated and caring individual with a passion for making a positive impact on the lives of older adults and/or people with disabilities?

If so, we have the perfect opportunity for you to join our growing and compassionate team in Springfield, VT!

At Senior Solutions (Area Agency on Aging in southeastern Vermont), we are seeking a Benefits Assistor to educate, coordinate and enroll older adults and/or people with disabilities in public benefits they qualify for. This may include health coverage, food assistance, and other essential support programs.

Essential Functions of the position include:

• Obtain and maintain Benefit Assistor certification through the Vermont Department of Vermont Health Access (DVHA) – training sessions for this certification will be paid
• Provide education, enrollment assistance, and health insurance navigation for Medicaid and other Vermont Health Connect programs to Senior Solutions’ clients
• Provide education, application assistance, and outreach for hunger relief programs such as 3SquaresVT (SNAP), Farm to Family Coupons, and Crop Cash
• Meet with households in a variety of settings outside the office, including their homes and other community locations
• Travel as needed within Windsor and Windham counties to meet with clients
• Work collaboratively with Vermont 211, the Vermont Community Action Partnership, and other organizations providing Benefit Assistor services to maintain consistent data collection, reporting, and overall quality of service
• Maintain accurate and timely case documentation in accordance with Senior Solutions policies and grant requirements

Requirements:

• Degree in social work, human services, psychology, sociology, or a related field preferred. A combination of relevant education and experience may be substituted for a degree.
• Experience in case management, social services, or a related human services field, or an equivalent combination of education and experience
• Eligible to obtain and maintain Benefit Assistor certification through the Vermont Department of Vermont Health Access (DVHA)
• Knowledge of community resources and counseling/social work practices with high-risk populations
• Understanding of poverty, fair housing, and Vermont landlord/tenant law
• Effective verbal and written communication skills; bilingual abilities are a plus
• Excellent organizational skills and ability to maintain accurate documentation while protecting confidential information
• Proficient in Microsoft Office and standard computer/database applications
• Ability to interact effectively with a diverse population, including landlords and other social service providers
• Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment
• Strong interest in and commitment to the needs of individuals and families with low income
• Valid driver's license, favorable driving record results, access to dependable transportation, and a willingness to travel within Senior Solutions service area

If you have a passion for working with seniors or adults with disabilities, then you will fit right in!

We are always looking for team members who are driven to quickly learn new skills about all aspects of the benefits and services available to aging Vermonters. We offer paid time off and a full-benefit package. Starting pay for this position is $22.00 - $24.00 depending on experience.

Senior Solutions is an equal opportunity employer. We strive to recruit a broad pool of candidates for open positions, and to hire and promote qualified individuals whose personal experiences, characteristics, and talents reasonably reflect the diversity of the communities we serve. Our equal employment opportunities apply to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.