Benefits Analyst

Alliant Insurance Services; Swanston (CA); On-site; USD 55,000 - 85,000; Full time

Job summary

Alliant Insurance Services, Inc. is seeking a customer service professional to support Producers by servicing existing mid-market accounts and pursuing new business. The role emphasizes accurate data, plan design insight, and collaborative problem solving within a team.

You will gather census data, prepare RFQs, and analyze proposals to ensure competitive benefits options while maintaining service excellence and client retention.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• Two or more years of related work experience.
• Valid Insurance License; continuing education requirements for license renewal.

Responsibilities

• Works with client team to determine bid and renewal strategy for mid-market client accounts.
• Provides detailed plan design and cost information to service team.
• Identifies client characteristics including benefit needs, design, group demographics and employee census; may assist with benchmarking and trend analysis.
• Gathers information and provides analysis and recommendations to client's existing coverage.
• Requests census and RFQs from client, primarily for ancillary coverages.
• Processes RFQs received from clients.
• Prepares RFPs for client renewal or prospective groups, to include employee census, current/renewal plan design/rate information, and historical claims experience data.
• Collaborates with client team to select employee benefit markets for solicitation and negotiates with incumbent and bidding carriers for benefit and premium considerations.
• Analyzes market proposals for verification of benefits, premium, and competitiveness.
• Negotiates with incumbent and bidding carriers to ensure most competitive rates or products for clients and prospective clients.
• Serves as a technical expert, assisting other team members to resolve complex issues.
• Produces cost/benefit analysis for inclusion in proposal to be presented to clients.
• Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information).
• Other duties as assigned.

Skills

Microsoft Office

Verbal communication

Written communication

Customer service

Problem solving

Time management

Teamwork

Prioritization

Education

Bachelor's degree or equivalent

Two or more years of related experience

Valid Insurance License

Continuing Education for license renewal

Tools

Microsoft Office Suite

Job description

At Alliant Insurance Services, we thrive on creating employee benefits solutions built on the idea that health makes growth possible. As top tier professionals dedicated to solving our clients' health and welfare insurance challenges, Alliant team members deliver an unrivaled depth of service, and our unique approach enables us to help clients stay resilient and turn change into opportunity. This position is a chance to join a dynamic, expanding company with prospects for individual and career growth.

As one of the 5 largest insurance brokerage firms in the U.S., Alliant provides property and casualty, workers' compensation, employee benefits, surety, and financial products and services to clients nationwide. More information is available at www.alliant.com.

SUMMARY

Responsible for providing customer service and supporting Producers by servicing existing accounts and soliciting new business. Independent responsibility for servicing and retention of assigned customers and policies in mid-market accounts.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Works with client team to determine bid and renewal strategy for mid-market client accounts;
• Provides detailed plan design and cost information to service team;
• Works with client or prospective client to identify and evaluate the client's specific characteristics including; benefit needs, design, group demographics and employee census; may assist with benchmarking and trend analysis;
• Gathers information and provides analysis and recommendations to client's existing coverage;
• Requests census and RFQs from client, primarily for ancillary coverages;
• Processes RFQs received from clients;
• Prepares RFPs for client renewal or prospective groups, to include employee census, current/renewal plan design/rate information, and historical claims experience data;
• Collaborates with client team to select employee benefit markets for solicitation and negotiates with incumbent and bidding carriers for benefit and premium considerations;
• Analyzes market proposals for verification of benefits, premium, and competitiveness;
• Negotiates with incumbent and bidding carriers to ensure most competitive rates or products for clients and prospective clients;
• Serves as a technical expert, assisting other team members to resolve complex issues;
• Produces cost/benefit analysis for inclusion in proposal to be presented to clients;
• Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information);
• Other duties as assigned.

QUALIFICATIONS

EDUCATION / EXPERIENCE

• Bachelor's Degree or equivalent combination of education and experience
• Two (2) or more years of related work experience
• Encouraged to complete Career Path requirements as communicated by Supervisor
• Valid Insurance License
• Must continue to meet Continuing Education requirements for license renewal

SKILLS

• Proficient in Microsoft Office Suite
• Good verbal and written communication skills
• Good customer service skills, including telephone and listening skills
• Good problem solving and time management skills
• Intermediate typing skills (30-35 wpm)
• Ability to work within a team and to foster teamwork
• Ability to prioritize work for multiple projects and deadlines

We are proud to provide comprehensive, high quality employee programs to meet employees' needs now and in the future, including a very competitive financial package. We encourage you to explore what we have to offer.

Alliant Insurance Services, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on their qualifications and ability without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, sexual orientation, and gender identity), national origin, ancestry, physical or mental disability, medical condition, marital status, age, genetic information, or status as a protected veteran, in accordance with applicable federal, state, and local laws, including California law.

Applicants are protected under Federal law from discrimination. If you need an accommodation to complete the application process or would like to review these materials in an alternative format, please reach out to [e-mail]

For more information on Alliant Insurance Service's benefits, please visit www.alliant.com/about/careers/benefits