Benefits Advocate & Administrator [Christy Industrial Holdings]

Christy Industrial Holdings; St. Louis (MO); On-site; USD 55,000 - 75,000; Full time

Job summary

Christy Industrial Holdings seeks an Employee Benefits Advocate to help employees understand and maximize their benefits, answer questions, and assist with enrollments. Based onsite with some remote work and occasional travel within the St.

Louis metro area, the role handles vendor coordination, audits, documentation, and compliance in collaboration with HR and finance. The ideal candidate communicates clearly, protects confidentiality, and stays organized while supporting benefit programs

Qualifications

• Strong communication and empathy for helping people understand benefits.
• Ability to protect confidentiality in sensitive employee conversations.
• Solid organizational and time‑management skills; handle multiple requests.
• Familiarity with benefits administration concepts (medical, dental, vision, HSA, 401(k)).
• Proficiency with MS Office and HRIS/payroll systems is a plus.

Responsibilities

• Serve as first point of contact for employee benefits questions and explain eligibility and coverage.
• Support enrollments for new hires, life events, open enrollment, COBRA, and terminations.
• Coordinate with carriers, vendors, and payroll to resolve benefits issues and update data.
• Meet with employees to educate about benefit programs and maximize options.
• Audit benefit invoices and data reports to identify discrepancies or cost-saving opportunities.
• Maintain benefits materials and intranet content to keep information accurate and clear.
• Assist with compliance and reporting deadlines in partnership with finance/HR.
• Contribute to other benefits or HR projects as programs grow.

Skills

Strong communication

Empathy

Confidentiality

Organizational skills

Time management

Education

Bachelor's degree in HR, business, or related field

Tools

UKG Ready / Inova HRIS

Microsoft Office

Job description

Our workplace culture and benefits are intentionally shaped by this mission and these values, and may differ in some ways from more conventional employer offerings.

POSITION SUMMARY

Are you passionate about helping people understand and maximize their benefits? Our Employee Benefits Advocate will serve as a vital resource for employees, answering questions, assisting with enrollments, and coordinating with our vendors to ensure a seamless benefits experience.

This is a full‑time, on‑site position based in our office, operating during typical business hours, Monday through Friday, from 8:00 a.m. to 5:00 p.m. Though this is an in‑office role, we can work remotely from time to time. There is also occasional travel in the St. Louis metro area, as well as 1-2 annual visits to our other locations to support Benefit Open Enrollment.

POSITION DETAILS

Serve as a first point of contact for employee benefits questions, helping team members understand eligibility, coverage, and how to use their plans.

Support benefit enrollments (new hires, life events, annual open enrollment), COBRA notifications, and terminations with guidance from senior staff and vendors.

Coordinate with carriers, vendors, and payroll to resolve routine benefits issues and ensure accurate, timely data and changes.

Meet with employees one‑on‑one and in small groups, educating them about benefit programs and how to maximize them.

Assist with auditing benefit invoices and data reports to help identify discrepancies or potential cost savings opportunities.

Maintain and update benefits materials, intranet content, and employee resources to keep information accurate, clear, and easy to understand.

Support compliance and reporting needs by helping prepare documentation and ensuring deadlines are met in partnership with finance/HR.

Pitch in on other benefits- or HR‑related projects as needed as the company and programs continue to grow and evolve.

EDUCATION & EXPERIENCE

Strong communication skills and genuine empathy; you enjoy listening, explaining, and providing solutions to people who need help.

Ability to build trust quickly and maintain confidentiality in sensitive employee conversations.

Solid organizational and time‑management skills; you can juggle multiple requests and follow through reliably.

Comfort working with data, forms, and details, plus the ability to spot inconsistencies or errors.

One or more of the following is preferred (but not required):

• 3+ years of experience in benefits, human resources, HRIS or payroll type positions.
• Bachelor's degree in human resources, business, or a related field, or equivalent experience.
• Familiarity with benefits administration and concepts (medical, dental, vision, HSA, 401(k), life and disability).
• Proficiency with Microsoft Office (Word, Excel, Outlook); experience with UKG Ready/Inova or other HRIS/payroll systems is a plus.

Who Thrives Here

You are passionate about helping and educating others and enjoy being the "go-to" person for questions.

You are curious, eager to learn more about benefits and HR, and open to ongoing training and development.

You can work independently, yet collaborate well with finance, HR, and leaders across the organization.

Christy is an Equal Opportunity Employer.

We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, or disability. Employment decisions are based on qualifications, merit, and business needs.

Our Values (WDDT)

• We work together for Win-Win outcomes.
• We do what we say.
• We eliminate Drama.
• We are Transparent.

Drug Screen & Background Check Disclaimer

All offers of employment with any Christy company are contingent upon the successful completion of a background check and, when applicable, a drug screen. Background checks are conducted on all final candidates and may also be conducted for employees being promoted or transferred, as deemed necessary. Background checks may include, but are not limited to, the following: Social Security verification: Confirms the applicant's Social Security number, date of birth, and prior addresses. Criminal history: Reviews up to seven years of criminal convictions and probation records, where permitted by law. When evaluating criminal history, Christy will consider: The nature and seriousness of the offense and its relevance to the position. The time elapsed since the offense or completion of sentence. The number of offenses. Whether hiring, transferring, or promoting the individual would pose an unreasonable risk to the business, its employees, customers, or vendors. Drug screen: Christy is a drug‑and alcohol‑free workplace and maintains a testing program consistent with applicable federal, state, and local law. Following a conditional offer of employment, candidates will be required to complete and pass a pre‑employment drug test as a condition of employment. Additional background‑related evaluations may be required based on the position: Essential Functions Test: Assess functional and physical capabilities to determine whether the candidate can perform essential job duties, with or without reasonable accommodation. Candidates may also receive guidance on safe body mechanics, lifting techniques, and posture for daily tasks. Personal and professional references: Reference checks may be conducted, typically via virtual or email outreach to individuals listed by the applicant. All background check and related evaluation information will be maintained in a file separate from employees' personnel files. Christy reserves the right to modify this policy at any time, with or without notice.