Benefits Administrator – Survivor/Disability

Wespath Benefits and Investments; Glenview (IL); Hybrid; USD 74,000 - 80,000; Full time

Benefits offered by this job

Health benefits

Hybrid work environment

Paid parental leave

Tuition reimbursement

Job summary

Wespath Benefits and Investments in Glenview, IL seeks a Benefits Administrator to support Survivor and Disability benefits. You will help plan participants and beneficiaries receive benefits during difficult times, partnering with the Survivor and Disability team and the Customer Service department to ensure accurate, timely processing and responsive service.

The role requires empathy, attention to detail, and the ability to navigate multiple plan documents.

Qualifications

• Bachelor’s degree or equivalent work experience.
• Passion for serving customers.
• Professional writing skills with clear punctuation and tone.
• Able to perform basic math for premiums, billing, and audits.
• Ability to understand and interpret multiple plans, policies, and retirement concepts.

Responsibilities

• Assist beneficiaries with benefits and ensure timely support.
• Collaborate with Customer Service and Survivor/Disability Benefits teams to deliver services.
• Provide empathetic communications and accurate record-keeping.
• Support coverage between 8 am and 6 pm CST, Monday–Friday.

Skills

Customer service

Writing skills

Numerical calculations

Plan/document interpretation

Education

Bachelor’s degree or equivalent

Bachelor’s degree in a technical area

Job description

Benefits Administrator – Survivor/Disability

Location:
1901 Chestnut Ave
Glenview, Illinois, 60025
United States

Category: Customer Service

Date Needed by: 11/30/2026

Primary Duties and Responsibilities:

Are you looking for a change of pace? A welcoming workplace?A rewarding career with flexible benefits? If you enjoy doing meaningful workthat makes a difference, you belong at Wespath.

Wespath recognized as a 2026 Chicago’s Best and BrightestCompanies to Work For® and a 2026 National Best and Brightest Companies to WorkFor®, is now hiring for our Survivor and Disability Benefits team.

As a Benefits Administrator you’ll play an important part inhelping ensure Wespath benefit plan participants, or their beneficiaries,receive the help they need during a difficult time in their lives. You’ll workwith your other members of the Survivor and Disability Benefits team, as wellas other employees in our Customer Service department or in other areas ofWespath to ensure these customers receive their benefits from our self-insuredbenefit plans when they need them most.

We believe a person who will excel in this role brings:

• Empathy to conversations with benefits recipients
• Comfort with processes that may be automated or manual in nature
• Detail orientation; and
• The ability to help provide team coverage between 8 am and 6 pm CST Monday-Friday.

Benefit Administrator Compensation and Benefits:

• Medical, dental, vision and well-being benefits from our HealthFlex offering on day one!
• 8% employer contribution to your retirement plan with an additional match up to 2% on day one!
• 22 days of PTO + 12 paid holidays
• Hybrid work environment (Tuesdays in our office located in Glenview, IL)
• Free financial planning assistance from EY
• Paid parental leave
• Tuition reimbursement and other development opportunities

The compensation range for thisposition is $74,000 - $80,000 with a bonus opportunity and customary benefits.Final compensation will be set based on the hired applicant’s qualifications(education, training, and/or experience related to this role), and as such, mayfall outside the range shown.

Join our Customer Service department– and, if you like, teams such as our DEI Council or Green Team onenvironmental sustainability and make an impact through your work!

Minimum Requirements/Qualifications:

• Bachelor’s degree or equivalent work experience.
• Has a passion for serving customers.
• Professional writing skills. Is able to prepare a business letter or email with appropriate punctuation and clarity.
• Able to perform basic math functions for calculation of premiums, billing reconciliation, audits and resolution of contributions/distributions.
• Ability to understand and interpret multiple plans documents, policies, procedures, legal requirements, and retirement plan concepts.

Preferred Requirements/Qualifications:

• Bachelor’s degree in a technical area of study (ex: math, business, human resources)
• Benefit administration experience specifically with defined benefit, defined contribution or health benefits.

Wespath is an Equal Opportunity Employer and does not discriminate in hiring.