Benefits Administrator

Esd113; Charlotte (NC); On-site; USD 52,000 - 68,000; Full time

Job summary

Charlotte-Mecklenburg Schools is seeking a Benefits Administrator to coordinate employee benefits under supervision. The role focuses on retirement, disability, and leave benefits, with responsibilities including new-employee orientations and annual enrollment for insurance plans.

You will maintain benefit material across platforms, manage employee records, and support reporting and compliance efforts. The position requires a high school diploma or equivalent, with Associate or Bachelor's degree

Qualifications

• Experience in benefits administration or related HR functions.
• Ability to administer retirement, disability, and leave benefits.
• Knowledge of enrollment processes and compliance requirements.
• Strong record-keeping and reporting capabilities.

Responsibilities

• Adhere to state, federal, and local laws, policies, and procedures.
• Administer and coordinate retirement, disability, and leave benefits for employees.
• Conduct new employee payroll/benefits orientations and ensure enrollment and billing accuracy.
• Facilitate annual enrollment for insurance and cafeteria plans.
• Maintain benefits materials across multiple platforms and keep employee records up to date.
• Assist employees with filing disability claims and monitor status.
• Prepare reports using carrier software and spreadsheets.
• Coordinate and process leave, disability, or retirement paperwork.
• Coordinate disability leaves with FMLA and workplace accommodations.
• Collaborate to resolve insurance benefit concerns and related reconciliation issues.
• Assist beneficiaries with death claims and monitor status.
• Complete local, state, or federal surveys and reports accurately.
• Ensure HR systems comply with laws and school board policies.
• Participate in professional development and create an inclusive environment.

Skills

Benefits administration

Payroll coordination

Leave management

Record keeping

Education

High school diploma or equivalent

Associate degree

Bachelor's degree preferred

Job description

The benefits administrator, under moderate supervision, performs complex work with limited decision-making discretion coordinating employee benefits and benefit administration. Employee performs administrative/support work to carry out Board of Education policies and procedures related to employee benefits under the direction of the Benefits Manager.

Qualifications

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

NC 14 Hourly Non-Certified Schedule/Full-time, 12 months

Reports To

Benefits Manager

Place of Work

The normal place of work is on the premises used by Charlotte-Mecklenburg Schools. Charlotte- Mecklenburg Schools reserves the right to require you to work at such other place(s) as it may reasonably require from time to time.

Essential Functions

• Adhere to all state, federal, and local laws, policies, and procedures
• Administer and coordinate retirement, disability, and leave benefits for employees
• Conduct new employee payroll/benefits orientations as often as needed to ensure employees are established in payroll and enrolled in insurance plans timely with accurate billing and proof of coverage
• Facilitate the annual enrollment process for insurance and cafeteria plans
• Maintain up to date benefits material in and on multiple platforms for employees
• Maintain a variety of employee records for reference and audits
• Assist employees with filing supplemental short-term disability claims completing necessary forms and monitoring status
• Prepare/create various reports using carrier software, spreadsheets, as needed/required
• Coordinate and process leave, disability, or retirement paperwork
• Coordinate short-term and long-term disability leaves as well as workers' compensation leave in conjunction with FMLA and Workplace Accommodations
• Collaborate and resolve insurance benefit concerns along with reporting and reconciliation problems
• Assist beneficiaries with death claims; complete necessary forms and monitor status
• Complete local, state, or federal surveys and reports accurately and promptly
• Ensure that all Human Resources systems are fair, equitable, and adhere to state, federal, and local laws, and school board policies
• Participate in professional development workshops and leadership training
• Create an inclusive environment with positive communication/public relations
• Perform related work as assigned or required

Additional Job Information

# of Jobs 1.00

Teacher Scale N

Term 12 Month

Education and Experience

• High school diploma or equivalent required
• Associate Degree or minimum of three (3) years' experience in related job preferred
• Bachelor's Degree preferred
• Equivalent combination of experience and education

Special Requirements

• Possess and maintain a valid driver's license or ability to provide own transportation
• Travel to school district buildings and professional meetings

In compliance with Federal Law, Charlotte - Mecklenburg Schools administers all education programs, employment activities and admissions without discrimination against any person on the basis of gender, race, color, religion, national origin, age or disability.