Benefits Account Specialist

HRS Solutions, LLC dba Aspen HR; United (PA); Remote; USD 60,000 - 80,000; Full time

Job summary

A remote HR solutions provider is seeking a Benefits Account Specialist. In this role, you will manage client accounts, provide expert broker services, and coordinate benefits processes. The ideal candidate will have a Bachelor's degree and at least 3 years of experience in employee benefits. Skills in client services and attention to detail are essential. This position also offers generous benefits and flexible time off. Join a fast-growing team committed to exceptional client service.

Benefits

Generous benefits

Flexible time off

Supportive team environment

Qualifications

• 3+ years' experience in an Employee Benefits related position.
• Strong knowledge of the CA small group marketplace.
• Previous experience with managing renewals.

Responsibilities

• Manage client accounts and provide broker services.
• Process New Group Plans and handle Renewals.
• Coordinate the annual Open Enrollment process.

Skills

Client services

Attention to detail

Tech-savviness

Communication

Education

Bachelor's degree or equivalent

Active Accident and Health Agent license

Tools

Microsoft programs

HRIS platforms

Job description

Job Description:

Job information Benefits Account Specialist from the Company HRS Solutions, LLC dba Aspen HR, located in Remote, United States. This job opening is open to job seekers with a Master Degree in the Human Resources field.

Job Responsibility:

Our Opportunity:

The Benefits Account Specialist manages client accounts, providing professional and courteous account management and broker services. The role requires a driven and self-motivated individual to maintain a client base and work with the Benefits and Implementation team to service and maintain existing accounts.

What You'll Do:

• Process New Group Plans, including enrollment, waiver forms, and census via paper or benefits enrollment system reports.
• Handle Renewal, obtaining renewal from carriers, analyzing client needs, and generating renewal proposals.
• Provide Client Services & Administration, including receiving and processing group requests, assisting with claims and enrollment changes, and resolving billing problems.
• Plan and coordinate the annual Open Enrollment process.
• Work with internal partners, carriers, and TPAs to resolve issues and ensure accurate responses.
• Maintain knowledge of insurance markets, networks, and benefit plan options.
• Maintain agency-shared files and records, utilizing company software to manage projects and track performance.
• Stay up-to-date on best practices and industry trends, providing consultation and training to cross-functional team members.
• Complete administrative tasks and demonstrate the company's core values daily.

What You'll Bring:

• A passion for service and drive to exceed expectations.
• Ability to manage multiple clients, priorities, and projects.
• Strong attention to detail, particularly with communication and documentation.
• Tech-savviness and proficiency in Microsoft programs and HRIS platforms.

Other Requirements:

• Bachelor's degree or equivalent combination of education and experience.
• Active Accident and Health Agent license.
• 3+ years' experience in an Employee Benefits related position.
• Previous experience with managing renewals and marketing small group benefit plans.
• Strong knowledge of the CA small group marketplace and ability to use common software and web applications.

What Aspen Brings:

• A committed and supportive team with a passion for client service.
• A fast-growing company with opportunities for growth.
• A fully remote environment.
• Generous benefits and flexible time off.

This position is a remote/work-from-home role and is subject to the company's EEO policies.