Benefits Account Executive

Marsh McLennan Agency; Austin (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health and welfare

Tuition assistance

401K

Employee assistance program

Career mobility

Employee network groups

Volunteer opportunities

Other programs

Job summary

Marsh & McLennan Agency is seeking a Benefits Account Executive in Austin, TX. You will manage client benefit programs, coordinate renewal strategies, and maintain strong carrier/vendor relationships to ensure excellent client service.

The role requires a Bachelor’s degree (preferred), a Group 1 license, and 3+ years in insurance benefits or a related field. Travel to client meetings is expected. Bilingual Spanish is a plus.

Qualifications

• Bachelor’s Degree preferred.
• Group 1 License required.
• 3+ years managing a book of business at an insurance brokerage OR 3+ years HR benefits experience.
• Proficient in Microsoft Word, Excel, PowerPoint.
• Ability to travel for client meetings.

Responsibilities

• Serve as primary contact with the Producer and manage client benefit programs.
• Coordinate renewal bid/RFP strategy and negotiations.
• Support client communications and Wellness presentations.
• Maintain vendor relationships and renewals with carriers/TPA.
• Prepare materials and schedule mid-year and renewal meetings.

Skills

Communication

Leadership

Bilingual Spanish (plus)

Travel flexibility

Problem solving

Education

Bachelor’s Degree preferred

Group 1 License

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

JOB TITLE: Benefits Account Executive

JOB TYPE: FLSA Exempt

ESSENTIAL DUTIES & RESPONSIBILITIES

Primary Contact With The Producer

Manage the Client Insurance Program, utilizing agency management system. Duties include, but are not limited to, those below:

• Point of contact with the Producer, informing Producer of upcoming deadlines and events
• Responsible for sharing knowledge, providing instruction, and delegating tasks to the Account Manager, and cross-functional departments
• Manage “workflows” and administration of client benefit programs, adhering to deadlines
• Research and answer questions regarding client benefit plans, claims billings, etc.
• Coordinate and/or Deliver Wellness Presentations so that client understands full scope of MMA vendor capabilities.

Primary Contact With The Market Place

• Build and maintain vendor relationships.
• Manage renewal bid/RFP strategy and process.
• Manage ongoing carrier/TPA/Vendor renewal negotiations on clients’ behalf.

Primary Contact With The Client

• Ensure appropriate level of service to client.
• Oversee development and preparation of communication booklets
• Ability to service our clients effectively through problem solving, appropriate confidentiality, diplomacy, sensitivity and tactfulness
• Responsible for visibility with client through occasional lunches and on-site visits.
• Schedule Mid-year and Renewal Meetings –Prepare materials used in these meetings
• Enrollment Meetings – Coordinate meeting agenda and times with Client and Carriers and conduct meetings as necessary.

Teamwork

• Begin to demonstrate appropriate judgement regarding what tasks are managed at their level or those that need to be delegated
• Begin to delegate tasks to Account Manager, as well as outsourcing teams, as appropriate, and ensuring tasks are completed as delegated
• Perform other duties as assigned by the Director of Client Services as needed

REQUIREMENTS

• Education: Bachelor’s Degree preferred
• Maintain Group 1 License
• 3+ years of experience as managing a book of business at an insurance brokerage OR 3+ years of HR benefits experience preferred
• Proficient in Microsoft Word, Excel, Power Point
• Ability to travel as needed for client meetings
• Ability to speak professionally and comfortably in front of others
• Demonstrate ability to prioritize & multi-task when needed
• Bilingual Spanish is a plus
• Ability to service our clients, vendors and co-workers effectively through problem solving, appropriate confidentiality, diplomacy, sensitivity and tactfulness
• Ability to be pro-active (Does not have to be asked or reminded of tasks. Demonstrates a leadership role with the client in the overall administration of the Benefits Program).
• Working knowledge of fully-insured and/or self-funded benefits products, services, market dynamics, carriers/vendors
• Functional knowledge of wellness programs and client advocacy concepts.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients.

Marsh & McLennan Agency offers competitive salaries and comprehensive benefits and programs including:

• health and welfare
• tuition assistance
• 401K
• employee assistance program
• career mobility
• employee network groups
• volunteer opportunities
• other programs

For more information about our company, please visit us at: http://marshmma.com/careers.