Benefit Verification Specialist - 257814

Medix™; The Colony (TX); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Weekly bonuses

Training bonus

Job summary

Medix is seeking detail-oriented Benefit Verification Specialists for a short-term project in Bedford/Dallas, TX. This contract runs early December through March, with potential extension based on needs.

You will verify insurance coverage by contacting patients, payers, and pharmacies, ensuring accurate documentation and timely responses. Ideal candidates have 2+ years in benefit verification or investigation, reside within 50 miles of Dallas, and can pick up and return client equipment.

Qualifications

• 2+ years of Benefit Verification or Benefit Investigation experience.
• High school diploma or GED required.
• Must reside within 50 miles of Bedford/Dallas, TX.
• Able to pick up and drop off client-provided equipment in Bedford/Dallas area.
• Availability to work an 8-hour shift between 7:00 AM and 7:00 PM CST, Monday through Friday.
• Attendance is vital; time off during contract cannot be accommodated except pre-approved appointments.

Responsibilities

• Conduct inbound and outbound calls with patients, payers, and pharmacies to verify insurance coverage details.
• Log verification outcomes, claims details, deductibles, and EOBs into our system with precision.
• Troubleshoot basic coverage inquiries with professionalism and empathy.
• Maintain HIPAA compliance and patient confidentiality standards.
• Maintain a professional, camera-on presence during team meetings and trainings.

Skills

Benefit verification

Phone support

Education

High school diploma or GED

Job description

Contract Duration: Early December - March (Possibility of extension based on business needs)

Pay: up to $19.50/hr + Weekly Bonuses (details below)

The Opportunity

We are looking for detail-oriented Benefit Verification Specialists to join our team for a critical annual re-verification project. In this short-term role, you will be the vital link between patients, payers, and pharmacies, ensuring seamless healthcare access.

If you thrive in a high-volume, fast-paced environment and have a strong background in benefit investigation, this is a great opportunity to earn competitive weekly pay and consistent performance bonuses.

What You'll Be Doing

• High-Volume Outreach: Conduct inbound and outbound calls with patients, payers, and pharmacies to verify insurance coverage details.
• Accurate Documentation: Log verification outcomes, claims details, deductibles, and EOBs into our system with precision.
• Patient Support: Troubleshoot basic coverage inquiries with professionalism and empathy.
• Compliance: Maintain strict adherence to HIPAA guidelines and all patient confidentiality standards.
• Team Collaboration: Maintain a professional, camera-on presence during team meetings, huddles, and training sessions.

What You Need to Succeed (Core Requirements)

• Experience: 2+ years of Benefit Verification or Benefit Investigation experience. High school diploma or GED required.
• Location: Must reside within 50 miles of Bedford/Dallas, TX.
• Equipment Pickup: You must be able to pick up and drop off client-provided equipment in person in the Bedford/Dallas area.
• Schedule Flexibility: Availability to work an 8-hour shift between 7:00 AM and 7:00 PM CST, Monday through Friday.
• Commitment to Attendance: Because this is a fast-paced, short-term project, consistent attendance is vital. Time off during the contract period cannot be accommodated (with the exception of single, pre-approved appointments requiring advance notice).

Pay & Incentives

• Base Pay: Up to $19.50, paid weekly.
• Productivity Bonus: Up to $50/week based on attendance and performance metrics.
• Training Bonus: Up to $100 bonus for completing training and credentialing.
• Late November: Mandatory Virtual Orientation
• First Week of January: Project "Go-Live"