Benefit Program Associate I(Eligibility Clerk) 7293

State of Mississippi; Mississippi; On-site; USD 22,000 - 26,000; Full time

Job summary

State of Mississippi is seeking a Benefit Program Associate I (Eligibility Clerk) in Webster County, MS. This full-time role involves gathering information to determine eligibility for public assistance programs and delivering direct services under supervision.

You will calculate benefits, issue assistance when eligible, and may refer applicants to other agencies. Strong organizational and communication skills are essential in a public-facing environment.

Qualifications

• Typically requires a High School Diploma or high school equivalency.
• Ability to handle routine tasks with accuracy and courtesy.
• Experience in customer service or public-facing roles is a plus.

Responsibilities

• Gathers information to determine eligibility for programs (e.g., food stamps, cash, medical).
• Calculates benefits and issues one-time or ongoing assistance when eligible.
• Refer applicants to other agencies or public programs and provide case management when required.

Skills

Organization

Time management

Public-facing

Team collaboration

Phone etiquette

Email etiquette

Instruction following

Multitasking

Punctuality

Professionalism

Office equipment knowledge

Education

High School Diploma or GED

Job description

Benefit Program Associate I(Eligibility Clerk) 7293 in 78 - WEBSTER COUNTY, MS | GovernmentJobs.com page has loaded.

State of Mississippi

$24,000.00 Annually

Location

78 - WEBSTER COUNTY, MS

Full-Time

Job Number

9774-0651-20260917webs

0651 - DHS-ECONOMIC ASSISTANCE/TANF

Opening Date

09/18/2026

9/23/2026 at 11:59 PM Central Time (US & Canada)

Agency Minimum Salary

$24,000.00

$24,000.00

About the Agency

The Mississippi Department of Human Services is dedicated to serving others while providing a wide range of public assistance programs, social services, and support for children, low-income individuals and families. The agency seeks to empower families so they can become self-sufficient and responsible for their future success. This position is with the Division of Economic Assistance and will be located in WEBSTER. If you have any questions, you may contact us at [e-mail].

First-level vocational position responsible for following set rules and procedures to routinely gather to make eligibility determinations and deliver direct services applicable to one of multiple eligibility areas and programs (e.g. food stamps, cash, medical assistance, workforce services, veteran’s loan eligibility etc.). At this level, employees apply guidelines to calculate benefits and, if determined eligible, issue one-time or ongoing assistance. Employees may also refer applicants to other agencies or other public programs or community resources. At this level, employees perform work under general supervision. May be required to perform case management work.

What you'll need to be Successful

Organization, time management, work well with the public, work well with others, phone and e-mail etiquette, take instruction, multi-task, prompt, professional, knowledge of office equipment.

Preferred Qualifications

Typically requires a High School Diploma or high school equivalency and 0-2 years of experience.

See MSPB Careers for information regarding this classifications

Examples of Work

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Minimum Qualifications

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Essential Functions

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Employer State of Mississippi

Address 210 East Capitol Street
Suite 800
Jackson, Mississippi, 39201