Benefit Program Associate

State-of-Missour; Saint Charles (MO); On-site; USD 42,000 - 60,000; Full time

Job summary

The State of Missouri Department of Higher Education and Workforce Development (DHEWD) seeks a dedicated professional to promote career services and outreach across counties. You will coordinate with partners, help job seekers and employers, and support reemployment programs while advancing state initiatives.

The role requires regional travel, completion of the apprenticeship program, and a commitment to reliable attendance. Join a team focused on service delivery and community impact.

Qualifications

• Beneficial education and/or work-related experience includes technical or professional experience in business, personnel or public administration or closely related area, including military service

Responsibilities

• Promote Job Center services opportunities to customers and prospective customers based on needs and eligibility requirements
• Conduct regional outreach to locate job seekers and employers through local providers
• Coordinate with partners to provide comprehensive services to job seekers and employers
• Provide programmatic services such as Trade Act, Unemployment Insurance, RESEA and other re-employment programs
• Accept and record job orders from employers
• Pre-screen applicants meeting employer specifications and refer to employers
• May facilitate workshops, WorkKeys, Talify, etc.
• Assist job seekers in automated job searches
• Classify job orders and applicant qualifications using skill codes
• Inform employers and community organizations of Job Center services; attend Job Fairs
• Develop job opportunities with employers for qualified job seekers
• Provide basic vocational guidance, resume writing and interviewing techniques
• Assist applicants in formulating vocational plans to achieve outcomes
• Complete apprenticeship program
• Perform other related work as assigned
• Demonstrate regular and reliable attendance

Job description

You will be joining a Department committed to a culture of TEAMWORK to accomplish our goals together, where we deliver excellence through COLLABORATION with partners and stakeholders, embody ACCOUNTABILITY through trust and professionalism, and embrace WORK-LIFE BALANCE by prioritizing respect, boundaries, and time. While working at DHEWD you will be helping to develop the workforce of the future! Join us as we pursue our vision of “Every Missourian empowered with the skills and education needed for success.”

* $1,500/annual salary increase once employee has completed the required apprenticeship program

TRAVEL REQUIREMENT:

Based upon job center outreach requirements, an employee may travel a minimum of 10% within the assigned service counties to conduct outreach to community-based organizations. This will generally consist of day travel with occasional overnight travel. Must have a valid Missouri Driver’s license.

To perform this job successfully, an individual must be able to perform each essential function of the job with or without reasonable accommodation.

• Promote Job Center services opportunities, and benefits and features of such, to customers and prospective customers based on customer needs, goals, and services eligibility requirements
• Conduct regional outreach activities to locate job seekers and employers through contacts with local resource providers, as needed
• Proactively coordinate with partners to provide comprehensive services to job seekers and employers
• Provide programmatically specific services such as: Trade Act, Unemployment Insurance, Reemployment Services and Eligibility Assessment (RESEA) and other re-employment programs, as needed
• Accept and record job orders from employers
• Pre-screen applicants meeting the employer order specifications and make appropriate referrals to employers
• May facilitate workshops, WorkKeys, Talify, etc. for job seekers
• Assist job seekers in automated job searches
• Classify all job orders and applicants qualifications using skill codes
• Contact employers, identify their labor needs and problems, develop a plan of service, promote State initiatives, etc. as needed
• Inform employers and community organizations of Job Center services; attend and conduct Job Fairs
• Develop job opportunities with employers for qualified job seekers
• Provide basic vocational and career guidance to job seekers regarding job choice, job change, or job adjustment and retention, as well as, resume writing and interviewing techniques
• Assist applicants in evaluating their vocational needs and formulate a vocational plan to achieve desired outcomes
• Complete apprenticeship program
• Perform other related work as assigned
• Demonstrate regular and reliable attendance

• Beneficial education and/or work-related experience includes technical or professional experience in business, personnel or public administration or closely related area, including military service

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.

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