Benefit Engagement Specialist

Lockton Companies; Vienna (VA); Vor Ort; USD 33.000 - 40.000; Vollzeit

Zusammenfassung

Lockton Companies is hiring a Benefit Engagement Specialist to deliver personalized benefit reviews and enrollment support for BCInsourcing clients on-site at Asbury Automotive in Vienna, VA. Travel to Koons, Richmond, and Crown dealerships is required on a monthly basis or as needed for new hires and client support.

The role emphasizes building client relationships, educating leadership and employees about core and voluntary benefits, and ensuring accurate enrollment decisions while adhering to

Qualifikationen

• Proven relationship-building experiences and professional communication skills.
• Must have a valid driver’s license to travel to client sites.
• Independent, self-motivated with strong customer service orientation.

Aufgaben

• Represent BCInsourcing as ambassador at client sites, building strong client relationships.
• Provide SME guidance in HR/Benefit meetings and client presentations.
• Educate employees on core and voluntary benefit options and enrollment processes.

Kenntnisse

Relationship-building

Professional communication

Driver's license

Ausbildung

High School Diploma/GED equivalent

Jobbeschreibung

Vienna - Asbury Automotive, Virginia, United States of America

At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.

About the Position

The Benefit Engagement Specialist (BES) is responsible for creating impeccable service for BCInsourcing clients and our client’s employees by driving opportunities to conduct individual personalized benefit review sessions to educate and enroll on all core and voluntary benefit insurance products while building business relationships with our clients primarily in a face-to-face onsite environment operating at the client’s workplace. The Specialist is directly responsible for influencing the client-facing relationship by ensuring that the client’s leadership and each employee have a comprehensive understanding of our company’s model and their benefit options.

Location: This position is onsite with Asbury Automotive in Vienna, VA. Will also travel to and support dealership locations for Koons, Richmond, and Crown, going to those sites at least once per month or as needed for new hire employees and client support.

ESSENTIAL FUNCTIONS

• Represents BCInsourcing as Company Ambassador to Asbury Automotive by engaging in purpose-driven dialogue with the department leaders, providing support while exercising independent judgment to cultivate effective business relationships, and maintaining rapport with all case partners and the client’s employees.
• Participates in providing SME-certified-license knowledge in clients’ HR/Benefit meetings, NEO presentations, and group meetings for client’s managers to navigate the concerns of their department’s employees.
• Makes independent decisions regarding outreach strategy while participating in the client’s initiatives and projects related to total rewards.
• Creates an approachable environment in primary and secondary workplace locations, traveling as necessary or operating remotely, to engage and counsel employees about their core and voluntary benefit options and coverages.
• Exercises self-driven time management to efficiently respond to face-to-face impromptu service requests and provide timely answers to client and employee questions.
• Responsible for analyzing census data to create a customized reach-out strategy meant to effectively connect with newly hired and existing employees to conduct personalized one-on-one comprehensive benefit review sessions.
• Responsible for accurately inputting and capturing employee enrollment decisions, using appropriate system platforms or paper application processes, and following Life and Health licensure regulations and BCInsourcing’s quality assurance.
• Participates in developing communication strategies to achieve the client’s goals in their changing environment while using professional verbal and interpersonal communication and active listening skills in order to effectively educate employees and interact with client partners.
• Responsible for developing and growing a professional work environment including prompt coordination with a supervisor or other appropriate parties including the client’s management team, when recognizing an accelerated issue or unusual matter to ensure it is resolved thoroughly and accurately.
• Obtains and maintains an active Life, Health, and Accident Insurance Producer’s License including timely continuing education, and meets other licensing requirements and documentation, as directed by BCInsourcing’s Licensing guidelines. Serve as subject matter expert on mechanics of insurance to advise the client’s leadership and employees. Promptly notifies BCInsourcing’s Licensing Specialist of any information or situation that may impact active licensure or appointment status.
• Maintains a working knowledge of the client’s annual open enrollment process for new and/or existing employees. Adapts to annual open enrollment periods and special projects by adjusting a self-guided work calendar to meet the needs of the client’s employees including evenings and weekends, traveling as necessary.
• Performs other responsibilities as requested by supervisor or client.

Qualifications

MINIMUM EDUCATION AND EXPERIENCE

• High School Diploma/GED equivalent and/or related work experience equivalency.
• Must have and maintain a valid driver’s license to travel to client sites
• Proven relationship-building experiences and professional communication skills
• Demonstrated self-directed work ethic to successfully represent the company at the client location with limited and offsite supervision
• Professional work experience demonstrating self-motivation and result-driven outcomes

Preferred Education and Experience

• Advanced degree completed or in process
• Working knowledge of insurance products, including core and voluntary benefits
• Existing active Life, Health, and Accident Insurance Producer’s License, when a client workplace requirement

Starting Hourly Range for This Position is $24.03 - $28.84/hour. This Position Is Also Eligible For Monthly Incentive Pay Based On Meeting Performance Metrics Following 90 Days of Active Employment. The hourly range represents the estimated low and high end of the salary range for this position. BCInsourcing takes into consideration a combination of the selected candidate’s skill set, experience, qualifications, licensure, and other job-related reasons as it relates to the position. At our Company, generally, an individual would not be hired at the top of the range of the role, and compensation decisions are dependent on the facts and circumstances of each posting.

Equal Opportunity Statement

Lockton Companies is proud to provide everyone anequal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.

At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learnsfrom, celebrates and thrives because of ourbreadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long‑term success.

About Lockton

Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 13,100+ Associates doing business in over 155 countries are empowered to do what’s right every day.

At Lockton, we believe in the power of all people. You belong at Lockton.

How We Will Support You

At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.

We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.