Benefit Eligibility Finance Associate

IHA; Mishawaka (IN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Day-1 benefits (medical, dental,Vision

DailyPay

PTO

Tuition reimbursement

Vendor discounts

Job summary

IHA in Mishawaka, IN is seeking a Medicaid Eligibility Specialist to support older adults and their families through the application and eligibility process. The role emphasizes compassionate, detail-oriented service, home visits when needed, and timely submission of applications and re-determinations.

You will collaborate with county agencies and internal teams, educate families on rules, and safeguard confidentiality while ensuring accuracy across all documentation.

Qualifications

• Knowledge of Medicaid programs and eligibility requirements.
• Experience with geriatric assessment principles.
• Familiarity with community resources for seniors.
• Strong documentation and confidentiality practices.

Responsibilities

• Guide participants through Medicaid applications and re-determinations.
• Perform home visits to collect information and complete forms.
• Coordinate with county agencies, participants, caregivers, and internal teams.
• Educate families on Medicaid rules, including Long-Term Care Medicaid and trusts.
• Monitor eligibility status and maintain accurate records.
• Process HMO disenrollment paperwork and communicate progress to leadership.
• Maintain confidentiality and comply with laws and organizational policies.

Skills

Medicaid knowledge

Communication skills

Organizational skills

Independent work

Interpersonal skills

Education

High school diploma or equivalent

Job description

In person - No Remote

Employment Type

Full time

Location

St Joseph PACE

Shift

1st Shift

Hours

8-4:30 Monday - Friday

Medicaid Eligibility Specialist

We are seeking a compassionate and detail-oriented Medicaid Eligibility Specialist to support older adults and their caregivers through the Medicaid application and eligibility process. In this role, you will serve as a trusted resource, helping participants navigate Medicaid requirements while ensuring timely and accurate submission of applications, re-determinations, and supporting documentation.

Position Highlights And Benefits

• Day-1 Benefits (Low-cost medical, dental, and vision insurance plans).
• Opportunity to get paid daily – through DailyPay
• Paid holidays and generous Paid Time Off (PTO)
• Up to $4,000 in tuition reimbursement annually
• Discounts with major vendors; AT&T, Verizon, Ford Motor Company, General Motors, Quicken Loans.

Key Responsibilities

• Guide participants and families through Medicaid applications, approvals, and re-determinations.
• Conduct home visits to complete applications and gather required information.
• Collaborate with county agencies, participants, caregivers, and internal teams to ensure eligibility requirements are met.
• Educate families on Medicaid rules and regulations, including Long-Term Care Medicaid, trusts, and spousal impoverishment provisions.
• Monitor and track eligibility status, maintaining accurate records and documentation.
• Complete HMO disenrollment paperwork and communicate progress to enrollment and leadership teams.
• Maintain strict confidentiality and compliance with all federal, state, and organizational requirements.

Qualifications

• High school diploma or equivalent required.
• Comprehensive knowledge of Medicaid programs, eligibility requirements, and benefits.
• Understanding of intake practices and geriatric assessment principles.
• Knowledge of community resources available to seniors and their families.
• Minimum of one (1) year of experience working with frail, elderly, or aging populations.
• Strong communication, organizational, and customer service skills.
• Ability to work independently while building collaborative relationships with participants, families, and team members.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.