Bench Store Manager

DICK'S Sporting Goods; City of Kingston (NY); On-site; USD 77,000 - 125,000; Full time

Job summary

DICK'S Sporting Goods is seeking a Bench Store Manager in Kingston to lead a team, drive sales performance, and deliver a superior customer experience. This role involves meeting financial goals, recruiting a diverse team, and creating an inclusive store environment. Ideal candidates will have significant retail management experience and a passion for sports.

Benefits

Generous suite of benefits

Incentive and equity components

Qualifications

• 5-7 years of retail or management experience.
• 3 years of Retail Store Manager experience.
• Experience in creating inclusive environments.

Responsibilities

• Meet budgets in sales and P&L performance.
• Ensure customer satisfaction and team development.
• Manage store operations and compliance standards.

Skills

Customer Satisfaction

Sales Analysis

Team Leadership

Community Engagement

Operational Excellence

Education

High School Diploma or Equivalent

Job description

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At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!

Overview

Job Duties and Responsibilities

• Responsible for meeting budgets in the areas of sales, expense, all Profit & Loss (P&L) categories, metrics, and overall store contribution. Drive sales and profitability through customer satisfaction and report analysis deep dive data digs to uncover customer satisfaction and business trends beyond surface-level insights; control expenses and drive sales to maximize ROI. It also includes delivering sales results and ensuring that all budget/profitability expectations are met or exceeded ensuring increased shareholder value with every action.
• Ensures the store is delivering a hassle-free and personalized athlete experience; takes time to develop a deep understanding of industry, community, and competitor trends.
• Directly involved in the interview/hiring process and builds an effective store team by ensuring a diverse mix of backgrounds, skillsets, perspectives, and experiences are represented.
• Actively recruits within the community to ensure the store team is reflective of the community it serves. Ensures staffing requirements are met across the store while driving scheduling efficiency and accuracy.
• Plays an active role to ensure all teammates are onboarded appropriately, receive role clarity, and are developed / provided growth opportunities.
• Plans, organizes, and controls activity a year out, highlighting important dates for the team and reoccurring events (30-60-90). Responsible for ensuring games plans are executed, visual standards are met, and the store is clean, organized, and safe. Educates and empowers the team to be technical experts by taking ownership of high standards, creating opportunities for the team to learn and showcase their skillset, product knowledge, operational excellence, and visual execution.
• Delegates and holds self and others accountable for meeting or exceeding established operational guidelines, brand standards, customer service expectations.
• Ensures compliance with all company operational processes including, but not limited to: firearm compliance (where applicable), cash handling procedures, and safety requirements as well as conducting Loss Prevention audits as required. Ensures compliance with all company involved Loss Prevention programs. Continuously empowers team to evolve their operational mindset to deliver on programs and processes required to ensure athletes receive their products both omni and in-store.
• Responsible for directly managing all salaried managers and teams in the store with a people-first focus by building trust, actively listening, and dedicating time to teammates. Ensures transparent/regular communication with teammates at all levels in the store.
• Leads through coaching and development and infuses learning into day-to-day leading through hands-on-coaching, regular exposure, and stretch assignments. Creates regular opportunities for leaders to interpret data and set direction
• Creates an inclusive store environment where everyone (teammates and athletes) feels safe, welcome, and encouraged to bring their best self to work. Gets involved with the community and builds relationships with local leaders.
  
  

Qualifications

• High School Diploma or Equivalent
• 5-7 years experience with 3 years Retail Store Manager experience or 5 years of related management/customer-focused experience
  
  

Targeted Pay Range: $77,000.00 - $125,000.00. This is part of a competitive total rewards package that could include other components such as: incentive, equity and benefits. Individual pay is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all teammate pay regularly to ensure competitive and equitable pay.DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Manufacturing, Retail, and Sporting Goods Manufacturing

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