Bench Site Manager - Clean Express Auto Wash

Express Wash Concepts; Flint (MI); On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

Health insurance

401k with company match

Paid vacation

Uniforms provided

Educational reimbursement

Job summary

Express Wash Concepts is hiring a Site Manager for the Clean Express Auto Wash in Flint, MI. The role focuses on delivering outstanding customer service, achieving sales goals, and maintaining site operations.

You’ll lead a team, manage scheduling and budgets, oversee wash processes, and drive growth with a clear path for advancement within a fast-growing, award-winning company. Competitive pay and benefits offered.

Qualifications

• 2–5 years of leadership experience, preferably in customer-facing or operational roles.
• Strong customer service experience with de-escalation and conflict resolution skills.
• Willingness to work flexible hours, including weekends and holidays.
• Proven ability to motivate and lead a team to achieve goals.

Responsibilities

• Lead and maintain a customer-service culture and hit sales goals.
• Educate customers on unlimited wash club benefits and maintain site appearance.
• Recruit, train, and onboard team members; manage scheduling and labor budgets.
• Conduct performance reviews and oversee inventory and equipment maintenance.
• Directly manage all site staff and ensure accountability and performance.

Skills

Leadership

Customer service

Team motivation

Communication

Flexible hours

Education

High School Diploma

Associate/Bachelor preferred

Job description

Location:

4515 Corunna Road, Flint, Michigan, 48532

Job Description:

Become part of our growing team and enjoy a $65,000 base salary!

As part of Express Wash Concepts, one of the region’s fastest-growing and award-winning companies, we offer more than just a job – we provide a path to growth and success. Whetheryou’restarting your career or looking to take it to the next level,we’rehere to support your journey.

At Clean Express Auto Wash, we’remore than just a car wash—we’recommitted to delivering fast, eco-friendly services, providing exceptional customer care, and giving back to our communities. Most importantly, we empower our team members with a clear roadmap for growth, offering opportunities to advance from Assistant Site Manager to leadership roles and beyond.

WhyYou’llLove Working Here

• Competitive Pay + Bonus Opportunities

• Health care benefits: Medical, Vision, Dental, Company-Paid Life, Disability, Accident, Hospital Indemnity, Employee Assistance Program.

• Secure future: 401k with up to 4% company match.

• Recognition programs

• Ongoing training and professional development

• Unlimited Wash Club membership

• 50% off retail items

• Company-provided uniforms

• Educational reimbursement

• Paid vacation (per Employee Manual)

Essential Duties and Responsibilities

As a Site Manager, you create andmaintaina customerservice culture. You will be the main point of contact for all customer service issues,maintainsales goals, educate on the benefits of our unlimited wash club memberships, as well asmaintainthe appearance and performance of the site. You will alsobe responsible formotivating your employees and for carrying out site goals.

• Hold your team to a high standard by setting, monitoring, and achieving goals related to sales, customer satisfaction, and employee retention.

• Ensure all aspects of the wash — equipment, facilities, and staffing — aremaintainedat the highest level of quality.

• Maintain in-depth knowledge of wash equipment and the entire wash process to ensure smooth daily operations.

• Assistwith recruiting, training, and onboarding new Team Members.

• Manage site scheduling and labor budgets effectively.

• Conduct regular team performance reviews to ensure alignment with company policies and procedures.

• Oversee inventory management and place orders efficiently to support site needs.

• Directly oversees and manages all employees at the site, ensuring accountability, engagement, and performance excellence.

• Perform other duties as assigned.

Job Requirement

• High school diploma or equivalent required; associate or bachelor’s degree preferred.

• Minimum 2–5 years of leadership experience, preferably in a customer-facing or operational role.

• At least 2 years of customer service experience with proven de-escalation and conflict resolution skills.

• Ability to work flexible hours, including weekends and holidays.

• Strong communicationand leadership abilities with a focus on motivating teams.

• Mustbe able to close the site one night per week.

• Basic computerproficiency(POS systems, Microsoft Office, Google Workspace, etc.).

Work Environment and Physical Demands

• Required to stand and move throughout the site for the entire shift.

• Ability to work on your feet for an entire shift in a fast-paced environment.

• Ability to work outside in all weather conditions.

• Must wearrequiredsafety equipment at all times.

• Ability to lift 25 lbs. regularly and up to 50 lbs. occasionally.

Express Wash Conceptsprovidesequal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics.