Bench Jeweler

Helzberg Diamonds Shops, Inc.; Crystal Lawns (IL); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading jewelry retailer seeks skilled jewelers to provide high-quality jewelry repair services in a fast-paced retail environment. The ideal candidates will possess a strong background in jewelry repair and tools, along with excellent problem-solving and communication skills. This role requires attention to detail and the flexibility to work varied hours, ensuring that client repairs are handled efficiently and with the utmost care.

Qualifications

• Experience or training in jewelry repair required.
• Advanced knowledge of tools and jewelry repair.
• Must be detail oriented and able to work flexible hours.

Responsibilities

• Provide high-quality jewelry repair services.
• Ensure proper maintenance of gold and loose stones.
• Train store associates on repair policies and procedures.

Skills

Problem Solving

Attention to Detail

Communication

Education

Associate's degree or equivalent

Tools

Jeweler's tools

Machinery

Job description

Jewelers at Helzberg Diamonds are responsible for providing high-quality jewelry repair services to clients of designated stores in a timely fashion to support store sales and the five-star shopping experience.

Key responsibilities include:

• Contributing to the effective movement of client repairs while maintaining a level of quality and turn-around time acceptable to the client.
• Ensures that gold stock, findings, and loose stones are properly maintained and accounted for by accurately completing paperwork and properly storing materials.
• Properly spends supply expense dollars by maintaining adequate inventory levels without excess.
• Contributes to maximizing the financial return of precious metal recoveries (hard scrap, filings, sweeps, vacuum bags, etc.) by following proper asset recovery procedures.
• Adheres to all safety-related procedures to reduce the risk of accidents.
• Ensures consistency in communicating repair information by assisting in training store associates concerning repair policies and procedures.

The ideal candidate will possess:

• Associate's degree or equivalent from two-year college or technical school, two to four years related experience or training, or equivalent combination of education and experience
• Advanced knowledge of jeweler's tools, machinery and equipment required along with advanced jewelry repair knowledge
• Ability to be a good decision maker with strong problem-solving skills required
• Must be detail oriented
• Strong communication skills
• Must be able to work flexible hours including evenings, weekends and holidays