CUSTODIAL MANAGER- COLLEGE STATION, TX

SSC Services For Education; College Station (TX); On-site; USD 55,000 - 78,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Retirement Plan

Paid Time Off

Holidays

Employee Assistance Program

FSAs

Paid Parental Leave

Commuter Benefits

Job summary

SSC Services for Education seeks a Bench Custodial Manager to oversee cleanliness, sanitation, and security for a Higher Ed campus. You will coordinate janitorial staff, ensure customer satisfaction, and uphold SSC’s standards in a complex university setting.

The role requires leadership of supervisors, scheduling, budgeting awareness, and a commitment to safety; ideal candidates have years in custodial or facilities management, strong communication, and a valid driver\'s license to operate

Qualifications

• College degree preferred.
• 7 years custodial or facilities management experience.
• 5+ years of supervisory experience managing multiple leaders.
• Experience overseeing large-scale custodial operations.
• Experience in higher education, healthcare, hospitality, or large institutional environments.
• Valid driver\'s license and clean driving record.

Responsibilities

• Lead and coordinate janitorial personnel to ensure seamless operations and high service quality.
• Provide guidance and mentorship to supervisors and hourly staff.
• Conduct inspections, address complaints, and maintain cleanliness standards.
• Manage equipment maintenance and inventory of supplies.
• Act as liaison between occupants and custodial staff to align with customer expectations.
• Develop operational plans to ensure consistent cleaning across campus facilities.
• Monitor budgeting issues and contribute to cost-effective operations.

Skills

Leadership & supervision

Budgeting awareness

Scheduling

Safety leadership

Communication

Problem solving

Staff development

Operations management

Education

College degree (preferred)

Tools

Heavy cleaning equipment

Job description

Position Title: Bench Custodial Manager

SSC Services for Education is known for our expertise, commitment, and value; and we at SSC truly believe that our people are our greatest asset. By utilizing our associates’ knowledge and experience alongside SSC’s extensive training, providing supportive management, and offering unparalleled wage and benefit packages as well as career advancement opportunities, we have developed a workforce that differentiates us from our competitors.

SSC Services for Education is a Nationwide Best in Class Facility Service Provider. As a member of Compass Group, North America, we want you to be as great as you can be. We empower our associates to direct their own future, keeping them confident that we support them every step of the way. As a result, our associates embody greatness through their actions, natural passion for quality, and a can-do attitude. The opportunity for greatness is real at SSC and throughout the Compass world.

This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email [e-mail].

Job Summary:

Job Summary: Working as Custodial Manager at SSC, you will be responsible for the overall cleanliness, sanitation, and security of the assigned buildings of a Higher Ed campus coordinating all work activities of janitorial personnel in accordance with company guidelines to ensure customer satisfaction and the highest standards of cleanliness, sanitation, and security.

Key Responsibilities:

• Lead all aspects of and coordinate all activities of our janitorial personnel, ensuring seamless operations and outstanding service delivery.
• Provide guidance, supervision, and mentorship to supervisors and hourly employees, fostering their professional growth and ensuring adherence to company guidelines.
• Conduct regular inspections, address complaints promptly, and take corrective action to maintain cleanliness standards.
• Maintain equipment maintenance and inventory of supplies to ensure efficient operations and timely completion of tasks.
• Act as a liaison between building occupants/administrators and janitorial staff, communicating directives and ensuring alignment with customer expectations and organizational goals.
• Ensure tasks are completed on time and to the highest standards, encouraging a culture of accountability and excellence.
• Cross-train and develop personnel for multiple roles, increasing versatility and efficiency within the team.
• Monitor and report budgetary issues, demonstrating fiscal responsibility and contributing to cost-effective operations.
• Develop operational plans to ensure consistent cleaning standards across residence halls, apartments, dining support areas, common spaces, and administrative offices.
• Establish performance expectations and hold leadership teams accountable for achieving operational goals.
• Manage emergency response operations during weather events, floods, biohazards, utility failures, and other campus emergencies.
• Coordinate custodial support during student move-in, move-out, summer conferences, camps, and special events.
• Ensure adequate staffing levels while minimizing overtime through effective scheduling.
• Maintain APPA cleanliness standards throughout all Residential Life facilities.
• Serve as the primary liaison between Residential Life leadership and Custodial Services.
• Build strong relationships with Housing administrators, Resident Directors, Facilities Management, and university stakeholders.
• Respond promptly to customer concerns and service requests.
• Promote a strong safety culture through regular training and accountability.

Preferred Qualifications

• College degree preferred.
• One to two years as supervisor in housekeeping or service-related field with high customer/client contact required.
• Strong work ethic, intense drive, and initiative for quality and customer service.
• Excellent written and oral communication skills.
• Excellent problem-solving skills both one-on-one and in group situations.
• Ability to engage and motivate staff.
• Understanding of budgeting processes and awareness of profit and loss concepts.
• Excellent administrative and organizational skills and an ability to prioritize.
• Ability to work with heavy cleaning equipment.
• Valid driver\'s license and clean driving record, ensuring safe operation of company vehicles in accordance with traffic laws and conditions.
• Seven (7) years of progressively responsible custodial or facilities management experience.
• Minimum of five (5) years of supervisory experience managing multiple leaders.
• Experience overseeing large-scale custodial operations exceeding one million square feet preferred.
• Experience in higher education, healthcare, hospitality, or large institutional environments strongly preferred.

Apply to SSC today!

Associates at SSC are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_SSC.pdf

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

SSC maintains a drug-free workplace.