Bench - Assistant Bakery Manager FT

Lowes Foods; Burlington (NC); On-site; USD 45,000 - 70,000; Full time

Job summary

Lowes Foods in Burlington, NC is seeking a Bakery Department Manager to lead daily operations, supervise staff, and ensure exceptional guest service. You will oversee merchandising, inventory, and program execution while stepping in for the Department Manager when needed.

This role emphasizes quality control, safety, training, and achieving department goals, with a hands-on approach to product prep, receiving, stocking, and scheduling.

Qualifications

• Customer-focused management experience in a retail bakery preferred.
• Ability to supervise and train staff to meet performance standards.
• Knowledge of bakery operations and product quality standards.
• Strong communication and teamwork skills.
• Physical ability to lift 25 lbs and stand long hours.

Responsibilities

• Provide polite, friendly service from the bakery team.
• Achieve sales, shrink, and profit targets for bakery.
• Maintain inventory and supply levels to meet demand.
• Operate the department per merchandising and program guidelines.
• Ensure product quality meets Lowe's Foods standards.
• Uphold sanitation and safety across the department.
• Coach and develop bakery hosts toward performance standards.
• Assist with product prep, receiving, stocking, and guest service as needed.
• Manage labor budgets and scheduling within department.
• Perform store communications and other duties as assigned by management.

Skills

Guest service excellence

Staff supervision

Inventory management

Training & development

Budget & scheduling

Communication skills

Job description

Overview

To gain the skills, knowledge, and expertise to be considered a successful Bakery Department Manager. To supervise and ensure that Lowes Foods guest service, merchandising programs and departmental operation are maintained in the bakery department. Assume the duties of the Department Manager in their absence.

Responsibilities

• Ensure guests receive polite, friendly service from bakery department staff.
• Achieve budgeted sales, shrink and profits for the bakery department.
• Maintain desired level of inventory and supplies.
• Operate the department according to merchandising and operational guidelines and programs.
• Ensure the quality of product for sale meets Lowes Foods standards.
• Maintain sanitation and safety throughout the department according to Lowes Foods standards.
• Provide guidance, orientation, training and feedback to ensure bakery department hosts achieve satisfactory performance standards.
• Perform product preparation, receiving, ordering, stocking and guest service as necessary to achieve standards.
• Maintain department’s labor budget and scheduling standards.
• Perform PA announcements.
• Perform all other duties as assigned by management.

Qualifications

• Friendly, outgoing personality.
• Ability to work well with others.
• Ability to lift 25 lbs. consistently and 50 lbs. occasionally.
• Ability to read and understand information and direction.
• Knowledge of bakery operations.
• Ability to supervise people including training and development.
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Effective communication, guest service and selling skills.
• Must be at least 18 years old.
• Ability to bend, kneel and stand for extended periods of time.
• Ability to effectively communicate with the Store Manager and Merchandiser.
• Ability to work well with computers.