Ben & Jerry's Ice Cream Manufacturing Front Line Manager

Magnum Ice Cream Co.; Waterbury, Northern (CT, KY); Hybrid; USD 71,000 - 107,000; Full time

Job summary

Ben & Jerry's Ice Cream Manufacturing in Waterbury seeks a Front-Line Manager to oversee production and warehousing for about 25 employees on shift. You will drive safety, quality, and productivity while leading continuous improvement initiatives using Lean/Six Sigma methods.

We value problem-solving, strong communication, and the ability to coach a self-directed team. This full-time role includes training, staffing planning, and plant trials for new products, with a Hazmat team requirement.

Qualifications

• Associate’s degree or high school diploma with relevant experience.
• Minimum of 2 years supervisory/lead experience in manufacturing.
• Preferred Six Sigma, Lean Manufacturing, or other continuous improvement program.
• Experience with Overall Equipment Effectiveness (OEE) and Loss Tree methods is a plus.

Responsibilities

• Drive current and future manufacturing performance in safety, quality, productivity, cost, delivery and morale.
• Oversee site activities and address problems to improve performance.
• Facilitate training, coaching, and performance management for shift employees.
• Supervise the manufacture of quality products to meet specifications per GMP, SPC, and manufacturing specs.
• Plan staffing needs to meet production schedules.
• Ensure a safe work environment and close action items.

Skills

Lean Six Sigma

Supervisory Experience

Manufacturing Operations

OEE Knowledge

Team Leadership

Problem Solving

Communication

Continuous Improvement

Education

Associate's degree or high school diploma with relevant experience

Tools

SAP

Warehouse Management

Job description

## Ben & Jerry's Ice Cream Manufacturing Front Line ManagerApply: Waterbury -Route 100: Full time: Posted 3 Days Ago: End Date: October 20, 2026 (18 days left to apply): R-1180621**Life tastes better with ice cream**With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry. We create iconic ice cream brands that are part of everyday life, bringing moments of joy to millions of people around the world. Everybody loves ice cream. And as the world’s biggest pure‐play ice cream company, we have the scale and ambition to make a real difference. What truly sets us apart is how we work. We move fast and keep things simple. We turn ideas into action, trust people to take ownership, and work as one team to win together with integrity. Our culture is high‐performance, collaborative and focused on getting things done. We’re curious and ready for what’s next. We embrace digital, use data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better. **Terms**: Candidates must be legally authorized to work in the United States on a full‐time basis without the need for current or future employer sponsorship. Employment eligibility will be verified as part of the hiring process.**Ben & Jerry’s:** Ben & Jerry’s Homemade Inc., founded in 1978 in Burlington, Vermont by friends Ben Cohen and Jerry Greenfield, is a wholly owned subsidiary of The Magnum Ice Cream Company as of 2025. With a unique structure including Ben & Jerry’s Board of Directors, who support the company in advancing its social mission while maintaining brand integrity. An iconic brand, with annual turnover exceeding €1 Billion, Ben & Jerry’s aims to double its business and expand its global impact. Our mission thrives on balancing growth with our grassroots and activist spirit, ensuring we remain a purpose-led organization with a connected 3-part mission. **THE ROLE:** Our Front-Line Manager is personally responsible for overseeing production & warehousing related activities performed by approximately 25 employees on shift as well as leading Continuous Improvement related activities. This individual should have a strong background in continuous improvement methodology, such as Lean, Six Sigma, TPM, etc, in order to: drive process improvement and team development through the implementation of The Magnum Ice Cream Company techniques; establish a world class manufacturing environment in which employees have a framework of operating systems based on the methodology that guide their way of working; coordinate and/or conduct training based on the processes; and foster a cultural change towards self-directed teams. Key focus areas for continuous improvement will be in the realm of safety for our people and for our product, waste reduction, improved efficiency, zero defects, zero environmental loss, and customer satisfaction. In addition, as an employee, you are encouraged, to participate in company volunteer projects, community service initiatives, and social mission teams. **WHAT YOU'LL BE RESPONSIBLE FOR:*** Driving current and future manufacturing performance in the areas of Safety, Quality, Productivity, Cost, Delivery and Morale* Oversee activities of the site; Communicate, investigate and address problems and situations, actively engaging in improving the site’s performance.* Facilitate the development of the shift employees through training, coaching, feedback, and performance management* Supervise the manufacture of quality products to meet product specifications in accordance with GMP, SPC, and manufacturing specifications.* Recommend and review staffing needs to achieve production schedules* Ensure a safe work environment exists by implementing and maintaining work safety standards, training and bringing action plans to closure.* Prepare, maintain and analyze manufacturing reports related to quality, efficiency, waste & attainment through Loss Tree approach* Consistently administer company policy and practices* Continually improve the quality of each area through process innovation and methods improvement* Plan and execute plant trials for new product innovations* Membership and active participation on the Hazmat team is a requirement of this role**WE'RE LOOKING FOR SOMEONE WHO:*** Associate’s degree or high school diploma with relevant experience.* Must have a minimum of 2 years of supervisory/lead experience in manufacturing environment; food manufacturing preferred* Demonstrated knowledge, skills and abilities through experience in production, materials management is required* Preferred experience in Six Sigma, Lean Manufacturing, or other continuous improvement program* Effectively lead, coach, and motivate team members towards an autonomous team environment* Strong communication skills with the ability to handle interpersonal issues effectively and influence others through a matrixed environment is required* Must have the ability to manage projects and project teams from inception to completion including hitting deadlines and communicating progress* Working knowledge of Overall Equipment Effectiveness (OEE) and ability to drive improvements using the Loss Tree is required* SAP and warehouse management skills / experience preferred.**WHAT YOU'LL GET:** Alongside meaningful work and strong development, we offer a reward package that typically includes: * Market-competitive pay and performance related rewards* Flexible ways of working* Support for health, wellbeing and life outside of work* Time off to rest and recharge* Ongoing learning and development opportunities* Specific benefits vary by location**Pay:** The pay range for this position is $71,400 to $107,200. The Magnum Ice Cream Company (TMICC) takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs. **Bonus**: This position is bonus eligible. **Benefits**: TMICC employees are eligible to participate in our benefits plan. Should the employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverage for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents. **Why join us?**This is a place for people who are passionate about ice cream and are growth obsessed - both for the business and for themselves. People who act like an owner and drive our business end-to-end. People who are driven by success to deliver more than we ever thought we could! You’ll thrive here if you value an inclusive culture, with low ego and hierarchy - and if you’re excited to continuously learn and challenge how we work, using digital, data, and new thinking to push us forward. * Roles with real accountability and visible impact* Free to move fast, experiment and challenge how things are done* Continuous learning and development as the business grows* Reward linked to performance and contribution. Your career here is shaped by what you deliver, as you work across functions and markets and grow with the business. **Ready to build the future of Ice Cream?**If this sounds like the place where you'd thrive, we'd love to hear from you. Apply online and share your CV. We'll review your application and be in touch with the next steps. If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact usat**[e-mail]**. Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses. The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment Monday through Friday during normal business hours at establishment. **Additional information**The Magnum Ice Cream Company is an Equal Opportunity Employer. We embrace diversity and are committed to creating an inclusive environment where everyone can do their best work regardless of age, disability, gender identity, race, religion, sexual orientation, or any other protected characteristic. **Disclaimer** Equal Opportunity Employer: The Magnum Ice Cream Company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability. Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.