Ice Cream Manufacturing Supervisor

6286 Magnum ICC US, LLC; United States; On-site; USD 71,000 - 107,000; Full time

Benefits offered by this job

Market-competitive pay and rewards

Flexible ways of working

Health and wellbeing support

Paid time off

Learning and development opportunities

Medical, dental and vision coverage

Retirement savings plan

Employee perks

Job summary

The Magnum Ice Cream Company (TMICC) seeks a Manufacturing Supervisor to oversee production and packaging in a fast-paced facility, ensuring safety, quality, and on-time delivery.

You will lead interviewing, onboarding and coaching, coordinate with HR and maintenance, and drive continuous improvement using ICMS, 5S and KPI tracking. Bonus eligible; relocation not specified.

Qualifications

• College degree in manufacturing field preferred.
• Effective communication with all personnel levels.
• Ability to read and interpret policies and procedures.
• Ability to maintain records and multitask.
• Ability to make supervisory-level decisions.
• Ability to handle disciplinary actions and proper documentation.
• Basic knowledge of machinery or process equipment.
• Understand lubrication, sanitation, changeovers, KPIs, PM process.
• Own a work center in an ICMS role.

Responsibilities

• Perform production and packaging steps ensuring safety.
• Screen, interview, hiring and onboarding of new employees.
• Collaborate with HR to set people-related objectives.
• Coach and develop team members through feedback and performance check-ins.
• Maintain training manuals and relevant paperwork.
• Communicate business updates to keep staff engaged.
• Address line performance issues and ensure equipment runs optimally.
• Solve mechanical issues and understand production equipment.
• Coordinate changeovers and startups with cross-functional teams.
• Work with ICMS, Visual Management and 5S to drive improvement.

Skills

Effective communication

Supervisory experience

Technical knowledge

Documentation

Team coaching

Education

College degree in manufacturing

Tools

Buildapp

Megamation

DFOS

SAP

Microsoft

SPC

Job description

Life tastes better with ice cream With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry. We create iconic ice cream brands that are part of everyday life, bringing moments of joy to millions of people around the world. Everybody loves ice cream. And as the world’s biggest pure‑play ice cream company, we have the scale and ambition to make a real difference. What truly sets us apart is how we work. We move fast and keep things simple. We turn ideas into action, trust people to take ownership, and work as one team to win together with integrity. Our culture is high‑performance, collaborative and focused on getting things done. We’re curious and ready for what’s next. We embrace digital, use data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better. Terms: Candidates must be legally authorized to work in the United States on a full‑time basis without the need for current or future employer sponsorship.

THE ROLE

Background & Purpose of the Job: This position is responsible for key aspects of the integrated manufacturing process. This position also has an overall business responsibility.

WHAT YOU'LL BE RESPONSIBLE FOR

• People Performing all job functions in the safest manner possible.
• Performing all assigned steps in the production and packaging of product, including: Interviewing /Hiring – Supervisors are involved in the placement of employees. This supervisor would ensure that TMICC interviewing/hiring expectations are met including screening, interviewing and onboarding and training of new employees.
• Link with HR – This function of this role is to work with HR to understand and determine people related objectives.
• Coaching - Coach and develop team members through regular feedback, skill-building conversations, and performance check-ins to drive engagement, capability growth, and operational excellence.
• Maintain all documentation, training manuals, and any other relevant paperwork.
• Ensuring that people feel connected to what’s happening through regular communication about the business; always taking a humanistic point of view when relating to or communicating with others.
• Process Line performance – Supervisors are responsible for making sure that the day-to-day line issues are being addressed and the machine functions at optimum performance daily.
• Technical aptitude – Supervisors must be able to understand the production equipment and be able to solve mechanical problems.
• ICMS Facilitation – Supervisors participate as active ICMS leaders including focusing on continuous improvement and coordination of production floor tasks related to team projects.
• Line maintenance – it is the responsibility of the Supervisor to make sure that line maintenance is issued and completed.
• The Manufacturing Supervisor and the Maintenance Supervisor will need to work together and build a harmonious relationship so that the KPI for downtime can be achieved.
• Delegate work assignments with consistency– it will be the responsibility of the supervisor to delegate work assignments to the proper personnel.
• The supervisor will actively coach as well as follow-ups to ensure those assignments are being completed.
• Product quality – it is key that supervisors ensure production of a consistent and quality product at designated cost.
• Startups and changeovers – This role is very important because of the demand/change of the business. Tasks include implementation of the changeover program, startup check sheets, refinement of the process, communicating, planning, production meetings, etc.
• Work with support departments – It is imperative that the Supervisor works hand in hand with the support departments so that KPIs can be met (e.g., HR, Logistics, QA, etc.). Must understand support department’s purpose.
• ICMS, Visual Mgt., 5S – it is the responsibility of the Supervisor to engage in all aspects of ICMS, Visual Management, and 5S. It will be important to engage in these activities so that we can show continual improvement in our manufacturing facilities.
• Coordinate, with production and freezer/warehouse departments, changeovers and moving of equipment to storage.
• Ability to navigate and use web-based programs such as Buildapp, Megamation, DFOS, SAP, Microsoft and SPC
• WE'RE LOOKING FOR SOMEONE WHO Thinks end-to-end and takes ownerships for results Is comfortable working in a fast-moving, evolving organization Values collaboration, clarity and low-ego ways of working

Qualifications:

• College degree in a manufacturing related field preferred.
• Ability to communicate effectively with all personnel levels.
• Ability to read and interpret policies and procedures and ensure clear communication of them.
• Ability to maintain accurate records and work on multiple tasks.
• Ability to make supervisory-level decisions.
• Ability to handle disciplinary actions and proper documentation.
• Must have a basic knowledge of technical machinery or process equipment.
• Must understand lubrication, sanitation, change-over, KPIs, new products, PM process.
• Must take ownership of a work center(s) in a ICMS role

Working Environment:

Work is performed throughout the facility. Some work will be done in a cold or hot environment. Potential hazards include proximity of moving machinery, chemical exposure, noise, or heavy lifting. The position may require an individual to stand, stoop, move equipment; bend, reach, or lift for prolonged periods of time. PPE includes safety glasses, hearing protection and sanitary footwear. Supervisor must successfully pass approved HAZWOPER training course.

WHAT YOU'LL GET

Alongside meaningful work and strong development, we offer a reward package that typically includes:

• Market-competitive pay and performance related rewards
• Flexible ways of working
• Support for health, wellbeing and life outside of work
• Time off to rest and recharge
• Ongoing learning and development opportunities
• Medical, dental and (where applicable) vision coverage
• Health and wellbeing support, including employee assistance programs and wellness initiatives
• Health-related savings and spending accounts
• Retirement savings programs with a competitive matching plan
• Additional employee perks (e.g., corporate discounts, commuter or learning support)

Benefits vary by country and are subject to plan terms and eligibility.

Pay: The pay range for this position is $71,400 to $107,200.

The Magnum Ice Cream Company (TMICC) takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs.

Bonus: This position is bonus eligible.

Benefits: TMICC employees are eligible to participate in our benefits plan. Should the employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverage for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Why join us?

This is a place for people who are passionate about ice cream and are growth obsessed - both for the business and for themselves. People who act like an owner and drive our business end-to-end. People who are driven by success to deliver more than we ever thought we could!

You’ll thrive here if you value an inclusive culture, with low ego and hierarchy - and if you’re excited to continuously learn and challenge how we work, using digital, data, and new thinking to push us forward.

Roles with real accountability and visible impact Free to move fast, experiment and challenge how things are done Continuous learning and development as the business grows Reward linked to performance and contribution.

Your career here is shaped by what you deliver, as you work across functions and markets and grow with the business.

If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at [e-mail].

Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses.

The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment Monday through Friday during normal business hours at establishment.

Additional information The Magnum Ice Cream Company is an Equal Opportunity Employer. We embrace diversity and are committed to creating an inclusive environment where everyone can do their best work regardless of age, disability, gender identity, race, religion, sexual orientation, or any other protected characteristic.

Disclaimer Equal Opportunity Employer: The Magnum Ice Cream Company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability.

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.