Bellstand Concierge: Elevate Guest Experience

Bilmar Beach Resort; Treasure Island (FL); On-site; USD 19,286 - 24,796; Full time

Job summary

Dolphin Hotels in Treasure Island, FL is seeking a Bellstand Attendant to ensure timely luggage delivery and guest assistance upon check-in and departure. You will escort guests, explain hotel facilities, assist with room deliveries, and maintain a welcoming environment, always prioritizing guest comfort and safety.

This role requires physical stamina and a friendly, proactive approach to service in all weather conditions.

Qualifications

• Excellent verbal, comprehension, listening and problem-solving skills.
• Guest relation skills.
• General knowledge and ability to use basic work tools and equipment.

Responsibilities

• Deliver guest luggage to rooms on check-in and check-out.
• Explain hotel facilities to guests while escorting them to their room.
• Assist with room deliveries and recreation activities.
• Maintain positive guest relations and anticipate needs.
• Be familiar with hotel services and local attractions to answer questions.
• Observe uniform and name badge; follow management duties.

Skills

Guest relations

Verbal communication

Problem solving

Listening skills

Job description

Dolphin Hotels in Treasure Island, FL is seeking a Bellstand Attendant to ensure timely luggage delivery and guest assistance upon check-in and departure. You will escort guests, explain hotel facilities, assist with room deliveries, and maintain a welcoming environment, always prioritizing guest comfort and safety.

This role requires physical stamina and a friendly, proactive approach to service in all weather conditions.