Bellstaff, Mammoth Mountain Inn, Winter 26-27

Mammoth Mountain; Mammoth Lakes (CA); On-site; USD 22,000 - 26,000; Part time

Benefits offered by this job

Ski passes for dependents

Free skiing at all Alterra Resorts

Ski/snowboarding lessons discounts

Equipment Rental discount

Friends and Family vouchers

Retail & Food discount

401k with company match

Job summary

Mammoth Mountain in Mammoth Lakes, California, is seeking a seasonal guest services associate. You will meet and greet guests, assist with valet services, help with luggage, and provide information about rooms, ski area and local area.

The role includes assisting front desk operations, performing daily housekeeping-related tasks, and providing concierge services to guests. Minimum requirements include a high school diploma and 2 years of guest service experience; California driver’s license

Qualifications

• High School Diploma or equivalent; hotel or resort experience preferred.
• Professional demeanor, attitude and appearance.
• Strong work ethic.
• Ability to effectively communicate to guests, employees & management.
• Ability to perform under pressure.
• Ability to solve problems using common sense and hotel policy.
• Must have valid California driver's license.

Responsibilities

• Meets and greets guests as they arrive at the resort. Opens car doors and welcomes guests to the hotel.
• Offers guests assistance with valet services and luggage; manages luggage and parking with valet.
• Provides information about rooms, hotel, ski area and local area; assists with concierge services.
• Completes daily checklist to maintain overall appearance and guest experience; cross training in other departments.

Skills

Guest service

Communication

Customer relations

Problem solving

Education

High School Diploma or equivalent

Job description

Seasonal

At Mammoth Mountain, you will live the dream!
Work and play in the majestic mountains with a free season pass that opens the doors to adventure at all Alterra Resorts. Your whole family can share this excitement with free skiing for dependents and a range of valuable discounts. It is more than a job; it is an opportunity to embrace the beauty of Mammoth Lakes, California.

Benefits And Perks Of Your Adventure Here

• Ski passes for dependents (spouse/child(ren)/domestic partners) includes free skiing at other Alterra Resorts
• Free skiing at all Alterra Resorts
• Ski/snowboarding lessons discounts
• Equipment Rental discount
• Friends and Family vouchers
• Retail & Food discount
• 401k with company match
• Offers of employment may be contingent upon successful completion of a background check

A Little About This Position

• Meets and greets guests as they arrive at the resort. Opens car doors and welcomes guests to the hotel.
• Offers guests assistance with valet services and luggage. Removes luggage from cars and place on bell carts. Responsible for parking cars utilizing the valet service.
• Provides information about rooms, hotel, ski area and local area. Assists guests with valet parking. Provide guests with ski valet services. Assist the front desk with service delivery of newspapers, packages, and towels. Offers additional and concierge services. Sells hotel by offering property shows and answering general inquiries.
• Completes daily checklist to maintain the overall appearance of the hotel and guest experience; which includes but is not exclusive to snow shoveling, trash removal and light cleaning. Performs related services as requested by Front Desk and Management. Cross training in alternative departments and properties included.

Requirements

• High School Diploma or equivalent. Minimum of 2 years of guest service, public relations or sales experience. Hotel or Resort experience preferred.
• Professional demeanor, attitude and appearance.
• Strong work ethic.
• Ability to effectively communicate to guests, employees & management.
• Ability to perform under pressure.
• Ability to solve problems using common sense and hotel policy.
• Willing to carry out instructions & Hotel policies.
• Must have valid California driver's license.

Hourly pay rate: $17.00

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

Mammoth Mountain is an equal opportunity employer.