Bellperson/Valet, The Westin Monache - Summer

Mont-Tremblant; Mammoth Lakes (CA); On-site; USD 19,320 - 27,517; Full time

Benefits offered by this job

Free season pass

Healthcare

Dental

Vision

401k with company match

Discounts on ski/snowboarding lessons

Friends and Family vouchers

Job summary

Mont-Tremblant is seeking a Valet/Bell Attendant at The Westin Monache in Mammoth Lakes, California. In this role, you will provide essential valet, bell, and shuttle services, ensuring guests receive a warm and welcoming experience.

The ideal candidate has at least 2 years of guest service experience and a valid driver's license. The job offers an hourly pay rate of $17 plus tips, along with numerous employee benefits including discounts and ski passes for dependents.

Qualifications

• Minimum of 2 years guest service or public relations experience.
• Strong interpersonal and problem-solving skills.
• Ability to multi-task in a high-volume setting.
• Marriott experience beneficial.

Responsibilities

• Provide valet, bell, and shuttle services to guests.
• Extend a warm and friendly greeting to arriving and departing guests.
• Assist guests with luggage and provide knowledge of the property.
• Park guest vehicles safely and document any pre-existing damage.

Skills

Strong interpersonal skills

Problem-solving skills

Ability to multi-task

Public relations experience

Education

High School Diploma or equivalent

Job description

Seasonal

LIVE THE DREAM. Work here. Play here.

The mountains are calling.

NOTE: This position is located in Mammoth Lakes, California.

Did you know that, as part of your employment at The Westin Monache, you receive a free season pass, including free access to all other Alterra resorts? Grin inducing, isn't it?

More about the benefits and perks of your adventure here:

• Ski passes for dependents (spouse/child(ren)/domestic partners) includes free skiing at other Alterra Resorts
• Discounts on ski/snowboarding lessons
• Friends and Family vouchers
• Retail & Food discount
• Equipment Rental discount
• 401k with company match
• Healthcare
• Dental
• Vision
• PTO for benefit eligible employees
• Associates as well as their family and friends, are eligible to receive discounts on Marriott hotels worldwide

*Offers of employment may be contingent upon successful completion of a background investigation.

A little about this position:

The Valet/Bell Attendant provides all valet, bell and shuttle services to our guests. This individual is the first point of contact for our guests/owners and is responsible for paving the path of an outstanding guest experience in accordance with Westin Brand Standards.

• Provide a pivotal first impression, setting the tone for the guest/owner experience
• Extend a warm and friendly greeting to all arriving and departing guests/owners
• Open vehicle doors upon arrival to the property
• Offer luggage assistance and guide the guest to the front desk for check in
• Assist guess to their rooms and extend knowledge of the property, town and ski area
• Assists guests with valet parking. Provide guests with valet services
• Collaborate with front desk to ensure all luggage, shuttle and vehicle requests are fulfilled in a timely and effective manor
• Contribute to the effectiveness of the check-out process by transporting guest luggage from the room to guest vehicle. Pack vehicle efficiently
• Safely and orderly park guest vehicles while ensuring documentation of any pre-existing vehicle damage
• Provide shuttle service to guests within our town limits in all road conditions
• Maintain cleanliness of lobby, bell closet, garage and front drive
• Positively and professionally respond to manager/supervisor requests to complete tasks assigned in accordance to Westin/Marriott Brand standards and Mammoth Way values
• Collaborate with other departments and other team members
• Communicate in a professional manner with all other associates, management, owners and guests
• Candidates should enjoy public interaction and display a positive attitude with a willingness to serve
• Candidate is to act with integrity and comply with all company policies and procedures

Requirements:

Education:

• High School Diploma or equivalent

Experience:

• Minimum of 2 years guest service, public relations or sales experience
• Strong interpersonal and problem-solving skills
• Ability to multi-task in a high-volume setting
• Marriott experience beneficial
• 1 year of previous Bell/Valet experience at a luxury full-service resort preferred
• Ability to effectively present information in a one-on-one setting or in a group
• Must be at least 18 years of age
• Must hold a valid driver's license in good standing

Hourly pay rate: $17 plus tips