Bellperson (Part Time) - Hilton Baltimore Inner Harbor

Hilton Worldwide, Inc.; Baltimore (MD); On-site; USD 10,000 - 60,000; Part time

Job summary

Join Hilton Baltimore Inner Harbor as a part-time bellperson, where you will enhance guest experiences by managing luggage and addressing requests. Enjoy competitive pay, a range of unique benefits, and a supportive work environment emphasizing teamwork, integrity, and quality service.

Benefits

Access to DailyPay

Medical Insurance Coverage

Best-in-Class Paid Time Off (PTO)

Go Hilton travel program

Debt-Free Education

401K plan and company match

Hilton Shares employee stock purchase program

Career growth and development

Recognition and rewards programs

Qualifications

• Demonstrated hospitality and customer service skills.
• Ability to work flexible shifts, including weekends and holidays.
• Strong communication and teamwork skills.

Responsibilities

• Greet and escort guests, manage luggage.
• Respond to inquiries and maintain guest satisfaction.
• Assist with room moves and equipment maintenance.

Skills

Hospitality

Customer Focus

Teamwork

Job description

Job Description - Bellperson (Part Time) - Hilton Baltimore Inner Harbor (HOT0BNOK)

Job Description

Job Number:

Work Locations

Work Locations

: Hilton Baltimore 401 W. Pratt Street Baltimore 21201

The iconic Hilton Baltimore Inner Harbor is seeking a part-time bellperson to join their guest services team! This 757-room property is located next to Oriole Park at Camden Yards, Inner Harbor’s museums, the National Aquarium, and is connected to Baltimore Convention Center via skywalk!

The ideal candidate for this position…

Shift Pattern: candidates should be available to workAM and PM shifts as needed, any day of the week/weekends/holidays as needed

Pay Rate: $14.63 - $16.26 per hour plus tips [final offer based on experience], paid biweekly on Fridays

The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Access to pay when you need it through DailyPay
• Medical Insurance Coverage – for you and your family
• Mental health resources including Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel program: 100 nights of discounted travel
• Parental leave to support new parents
• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*
• 401K plan and company match to help save for your retirement
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing?

As a Bellperson, you would be responsible for transferring and storing luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Greet and escort arriving and departing guests to and from their accommodations
• Retrieve and transport guest luggage
• Inspect guest rooms and acquaint guests with these rooms and their features
• Respond to guest inquiries and requests in a timely, friendly and efficient manner
• Organize and store luggage, as needed, according to guidelines
• Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments
• Ensure messages and faxes are regularly delivered throughout the day
• Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed
• Drives property-designated vehicles to and from guest destinations such as guest room or local airport, as needed
• Assist in the maintenance, appearance and functionality of equipment

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Customer Focus

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Schedule

Schedule

: Part-time

Brand : Hilton Hotels & Resorts

Job

Job

: Guest Services, Operations, and Front Office